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Learn more about reviews in today's business software buying process.  

 

October 2, 2023

2023 State of B2B Software Reviews: Survey Report

In today's fast-changing business software market, online reviews continue to play an important role.Our “2023 State of B2B Software Reviews” study explores the importance of reviews today. Most buyers trust what their peers say on… Continue Reading

Generating, Leveraging, and Responding to Customer Reviews – With Shannon Howard
April 26, 2024

Generating, Leveraging, and Responding to Customer Reviews – With Shannon Howard

Intro Today’s guest is Shannon Howard, the Director of Customer & Content Marketing at Intellum. Shannon is a 2x Top100 CMA winner. She covers the intersection of customer marketing, customer education, and content marketing. She's… Continue Reading

Illustration of seeing who's visiting a website
April 11, 2024

Can You See Who Visits Your Website? Understanding Visitor Tracking Limits & Solutions

If you’re wondering, “can you see who visits your website? ”, you’re not alone. Only 3% of visitors fill out a form to "self-identify" on a website. There will be many cases in which you… Continue Reading

Top 10 AI marketing tools for B2B
February 27, 2024

10 Best AI Marketing Tools for B2B SaaS in 2024

As any B2B marketer, I'm always looking for ways to get a leg up in my career by finding what's working now and what could be the next best thing. Identifying the best AI marketing… Continue Reading

screenshot of SurferSEO in-app request for reviews on different review platforms
February 18, 2024

3 Great Ways to Ask For A Review: Examples to Inspire Your Next Review Generation Campaign

Buyers increasingly rely on customer reviews. These reviews are crucial, not just for boosting credibility but also for shaping the purchasing decisions of potential clients. Yet every marketer tasked with review generation inevitably struggles to… Continue Reading

February 9, 2024

Top 7 Website Visitor Identification Software for 2024

Ever wonder who’s browsing your website? With only 3% of website visitors estimated to fill out a form, you're in the dark about the 97% of visitors browsing your site. Website visitor identification software draws… Continue Reading

February 8, 2024

G2’s Best Software Awards: Analyzing the 2024 Edition

The annual G2 Best Software Awards are here again, showcasing the software solutions that bubble to the top. These awards stand as a guide for identifying the cream of the crop in software solutions. The… Continue Reading

February 5, 2024

What Is B2B: A Comprehensive Guide to Understanding Business-to-Business Relationships

You probably know that "B2B" means Business-to-Business. But do you know what it really means to be a B2B business, and the nuances of B2B with B2C (Business-to-Consumer), B2G (Business-to-Government), and even B2B2C (Business-to-Business-to-Consumer). This… Continue Reading

February 4, 2024

The Ultimate B2B SaaS Guide: Innovations and Solutions for Businesses in 2024

If you’re wondering how B2B SaaS can fuel business growth, you’re in the right place. This guide covers the core benefits and strategic importance of B2B SaaS solutions, providing you with the knowledge to select… Continue Reading

February 2, 2024

Top 10 B2B Buyer Intent Data Tools to Boost Your Sales in 2024

Choosing the right buyer intent tools can be critical to your B2B marketing and sales success. This article rounds up the top 10 buyer intent data tools for 2024, each included for its ability to… Continue Reading

January 28, 2024

How to Measure the Impact and ROI of Online Reviews in B2B Software

After leveraging online reviews in your B2B Marketing and Sales, comes what's arguably the hardest part: how do you measure the ROI reviews? This post is a how-to guide on measuring the value of online… Continue Reading

January 27, 2024

Online Reviews Strategy: 11 Decisions B2B Software Vendors Need To Make To Get More Reviews

After learning why online reviews matter in B2B SaaS and where buyers go for online reviews, the hard part comes: How do you generate reviews? This post introduces the strategy for generating online reviews in… Continue Reading

January 27, 2024

How To Generate Online Reviews: Tactics To Get More Reviews In B2B Software

After learning online reviews strategy in B2B SaaS, it's time to get down to business and generate reviews. This post introduces the tactics for generating online reviews in B2B SaaS and examples of how other… Continue Reading

Top 12 productivity apps for business professionals in 2024
January 25, 2024

Top 12 Personal Productivity Apps for Business Professionals to Save Time in 2024

With so many digital distractions, having the right apps can boost productivity. So how can the best productivity tools save you time in your job? I’ve cut through the clutter to bring you what I've… Continue Reading

80+ lead gen tools for growth in 2024
January 22, 2024

83 Top Lead Generation Tools to Grow Your Sales Pipeline in 2024

In the grind for growth in difficult macroeconomic times, effective lead generation tools are not just nice to have; they’re critical.In this article, I've curated my top picks for the best lead generation software to… Continue Reading

63 Online Review Stats: B2B and B2C [2023]
January 15, 2024

65 Online Review Stats: For B2B and B2C [2024]

Do me a favor and quickly search “online review stats”. Here’s what you might find: A few good results, but most of the stuff you see would link back to studies done years ago. Unfortunately, like… Continue Reading

B2B SaaS companies with PLG motions and partners
December 2, 2023

How Partners Help Product-Led Growth

Product-Led Growth (PLG) and Partner-Led Growth (also PLG?) are typically viewed as distinct approaches but complement each other. Data from PeerSignal.org and PartnerStack reveal an intriguing intersection where these strategies coexist and enhance each other's strengths. … Continue Reading

The State of Customer Advocacy & Marketing (CMA) - With Ari Hoffman Banner
November 28, 2023

The State of Customer Advocacy & Marketing (CMA) – With Ari Hoffman

Intro I am delighted to introduce Ari Hoffman, the Vice President of Customer Marketing & Advocacy at Influitive, as our next guest on "Views On Reviews." Ari's impressive customer advocacy and marketing (CMA) career and his… Continue Reading

21 Top Tools to Grow SaaS Revenue Through the Channel
October 27, 2023

21 Top Partnership Management Software Solutions to Grow SaaS Revenue Through the Channel

B2B SaaS partnerships have grown at an astronomical clip. So fast that McKinsey predicts the ecosystem business model will eventually represent a whopping $60 trillion — 30% of the total global economy — by 2025.… Continue Reading

banner-how-to-read-software-reviews
October 11, 2023

7 Ways to Find Authentic Reviews in B2B SaaS (+ 5 Signs You Shouldn’t Trust a Review)

You notice your team needs a software solution to scale and do your tasks more efficiently. What’s the first thing you do?I bet you consult customer reviews from the top software review sites — like 84%… Continue Reading

October 10, 2023

Best Software Review Sites: Gartner Digital Markets

For B2B software companies targeting small business and mid-market buyers alike, Gartner Digital Markets offers tons of value. From user reviews to intent data, the network's suite of services can drive results throughout the customer… Continue Reading

2023 State of B2C Online Reviews Survey Report
October 2, 2023

2023 State of B2C Online Reviews: Survey Report

In today's changing consumer buying world, online reviews have become a pivotal source of information for potential buyers, often holding more sway than the most compelling marketing narratives. Our 2023 State of B2C Online Reviews survey… Continue Reading

October 1, 2023

Online Reviews in B2B vs. B2C: Comparing Perspectives – Top 3 Findings

As companies work hard to connect with their target audience, marketers must understand the nuances of buyer behaviour and preferences - especially regarding what they look for when making considered purchase decisions. One significant factor is… Continue Reading

OMR Reviews
October 1, 2023

Best Software Review Sites: OMR Reviews

While many B2B software review sites mainly serve the North American market, OMR Reviews has a different focus. It's geared toward the DACH (Germany, Austria, and Switzerland - the countries in Europe with German-speaking majorities)… Continue Reading

SoftwareReviews
October 1, 2023

Best Software Review Sites: SoftwareReviews

While a handful of B2B software review sites focus on enterprise products, few offer the hands-on buying guidance that SoftwareReviews does. The site's software selection advice for buyers and demand generation options for vendors make… Continue Reading

Best Software Review Sites: Trustpilot
October 1, 2023

Best Review Sites: Trustpilot

Trustpilot might not be at the top of most B2B marketers' lists. As a consumer review site, it covers much more than just software, and its content leans more B2C than B2B. Yet the site… Continue Reading

banner-peerspot
October 1, 2023

Best Software Review Sites: PeerSpot

For enterprise SaaS vendors, it's especially important to choose software review sites carefully. While plenty of technology and software sites appeal to small business and mid-market buyers, far fewer are designed for enterprise buyers.So should… Continue Reading

Gartner Peer Insights - Best Software Review Sites
September 18, 2023

Best Review Sites: Gartner Peer Insights

As a B2B software vendor, you likely rely on Gartner for industry analysis and expert research. So how can the Gartner Peer Insights user reviews and community forums benefit your business?In this Gartner Peer Insights… Continue Reading

September 18, 2023

Best Review Sites: GetApp

For B2B decision makers, reading user reviews is a critical part of the buying process. Nearly 90% of those who check reviews use them "often" or "always"*. Among the many review site options, should GetApp… Continue Reading

SoftwareAdvice - Best Software Review Sites
September 11, 2023

Best Software Review Sites: Software Advice

For B2B SaaS vendors, user reviews can be crucial for new customer acquisition. With its research and advisory features, Software Advice is ideal for B2B companies with buyers who check reviews and seek 1-on-1 consultation… Continue Reading

Capterra - Best Software Review Sites
September 8, 2023

Best Software Review Sites: Capterra

Nearly 90% of B2B decision makers who read user reviews when buying business software do so either “often” or “always”*. That means review sites are critical for software vendors. But with so many options, why… Continue Reading

TrustRadius - Best Software Review Sites
August 23, 2023

Best Software Review Sites: TrustRadius

As a B2B SaaS vendor, you have access to at least a dozen different software review sites to market your product and collect customer feedback. So what gives TrustRadius an edge, and why should it… Continue Reading

Types of social proof image
August 15, 2023

Social Proof in Action: 5 Real-world Cases of SaaS Brands Increasing Conversions

B2B SaaS buyers need reassurance that they’re making the right purchasing decision. After all, there’s usually not just an individual behind the software purchase but a team, department, and a whole company relying on the… Continue Reading

July 21, 2023

Trustworthy Reviews and Buyer Decisioning – With Vinay Bhagat

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The sixteenth interview is with Vinay Bhagat, Founder and CEO of… Continue Reading

Online review management software
June 23, 2023

10 Best Online Review Management Software

You might have the best product in the world, but if there’s no one to vouch for it you could be leaving money on the table. Today’s consumers are savvy and actively seek out reviews… Continue Reading

June 9, 2023

19 Benefits of Online Reviews for Businesses (Sellers)

As a seller, there are many benefits of online reviews for your business. Having ratings and customer feedback showcased on review sites, your website, and sales and marketing materials can boost buyer trust in your… Continue Reading

June 2, 2023

Customer Communities, Advocacy & Reviews – With Mary Green

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The fifteenth interview is with Mary Green, Leader of the CMAweekly… Continue Reading

How Discoverable is your brand
May 21, 2023

86% of Software Buyers Use Peer Review Sites to Make a Purchase. How Discoverable is Your Brand?

Directories, also known as review sites, are an important source of information for buyers.In fact, 86% of software buyers use peer review sites when buying software.However, when it comes to growth marketing, directories can often be a marketer’s… Continue Reading

May 13, 2023

8 Best Review Sites for B2B Services Companies

For B2B service providers, review sites offer invaluable social proof. When you're leading the buying team, sites with reliable vendor reviews tell you which companies to partner with and which to avoid.So which review sites… Continue Reading

April 26, 2023

5 Best App Marketplace Software Vendors

You might already have your product or service listed in an app marketplace like the Salesforce AppExchange, Shopify App Store, or Google Workspace Marketplace.And as you know, adding your offering to these best-in-class app marketplaces… Continue Reading

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