Champion

Champion
Champion is the first customer advocacy platform that unlocks dormant revenue from building pipeline, to closing deals faster, to boosting net retention.
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Last updated: December 9, 2024

What is Champion?

Champion is an AI-powered customer marketing platform to help businesses find, engage and leverage their happiest customers to drive growth through advocacy.

Champion Demo Video

Who is Champion best suited for?

 It’s great for:

  • B2B SaaS Companies: Use Champion to build and operationalise advocacy strategies to create momentum throughout the customer journey.
  • Customer Marketing & Advocacy (CMA) Team and Customer Success Teams: Use Champion to find hidden advocates in your customer base, activate them to drive growth across the full funnel and measure the impact.
  • Sales Teams: Sales people can use Champion to speed up deals by connecting with the perfect customer reference at the right time to shorten sales cycles.

Use Champion to turn happy customers into advocates to drive sales, net retention and business growth.

Notable Features

Here are some of its standout features:

  • Smart Advocate Finder: Uses AI to dig through your CRM, product usage, and support data to uncover hidden customer advocates.
  • Automated Advocacy Workflows: Streamlines the process of activating advocates for activities like references, reviews, or case studies—right when you need them.
  • Advocacy Tracking: Keeps tabs on every interaction, so you can measure how much revenue your customer advocacy efforts are bringing in.
  • Job Change Alerts: Tracks when key contacts switch roles or companies, helping you stay ahead with new opportunities.
  • Seamless Integrations: Works with tools like Gainsight to align advocacy with customer success and other teams.

Champion has added some cool features to its AI-powered customer marketing platform:

  • Slack Integration: Get Champion updates in your Slack channels so your team is always in the know.
  • Advanced Filtering: Filter for the best champions for your next ask so you can target your advocacy efforts better.
  • Content Management & G2 Integration: Manage all your advocacy content in Champion and automatically sync reviews from your G2 account for content oversight.
  • Team Management: Invite team members to Champion and manage their permissions so you can collaborate and control your advocacy efforts.
  • Auto Reference Scheduling: Save time and close deals faster with automatic reference call scheduling.
  • Activation Form Improvements: Set default interaction limits and link to your terms and conditions in activation forms to improve onboarding.
  • Custom Onboarding: Brand the advocate onboarding process with your company branding and configurable forms to match your org.

Learn More About Champion

Want to learn about Champion?
Learn more on their site.

Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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