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SlapFive

SlapFive
SlapFive
SlapFive is the first Customer Marketing software that makes it simple to engage and mobilize customers to drive growth. Customer Marketing Software Platform. Customer Advocacy, Customer References, Customer Engagement, and Customer Insights.
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Last updated: April 7, 2024

What is SlapFive?

Imagine a platform that facilitates customer-led growth by leveraging the voices of your customers in various marketing strategies.

SlapFive offers a suite of tools that help capture and organize customer feedback in multiple formats, manage customer programs, and create impactful customer advocacy initiatives. It integrates with other business applications and employs AI to enhance content generation and customer matching.

SlapFive Demo Video

Who is SlapFive best suited for?

SlapFive’s software is best suited for B2B software companies looking to enhance their customer engagement and advocacy strategies. It is particularly beneficial for:

  1. Businesses Seeking Authentic Customer Engagement: SlapFive is ideal for businesses that want to move beyond traditional case studies to capture and showcase the authentic voice of their customers. This approach appeals to buyers who prefer genuine customer experiences over scripted testimonials​​.
  2. Companies Needing Frequent Access to Customer References: Organizations that frequently require customer references for their sales and marketing initiatives can benefit from SlapFive’s ability to provide round-the-clock access to customer references, tailored to specific industries, company sizes, roles, and situations​​.
  3. Enterprises Looking to Integrate Customer Voices Across Platforms: The software is useful for companies aiming to infuse the customer voice into various marketing, sales, and service initiatives across multiple platforms like web pages, blogs, social media, and more​​.

SlapFive’s recognition by Gartner as a “Cool Vendor in Technology Marketing” and its achievements in various entrepreneurial and technology awards also indicate its suitability for innovative and growth-oriented businesses

Reviews Use Case

The best way to use SlapFive for online reviews is to gather customer feedback and testimonials to showcase their positive experiences and satisfaction.

Notable Features

The top three notable features of SlapFive’s Customer Marketing Software are:

  1. Customer Programs: This feature serves as the central hub for managing customer engagement. It simplifies the process of recruiting customers to various programs, managing their membership details, and tracking their preferences and activities. This results in a comprehensive set of customer profiles that can be leveraged for various engagement opportunities​​.
  2. Customer Content: This feature focuses on capturing customer content in multiple formats, including audio, video, and text, in the customer’s own voice. It allows for efficient management and organization of this content, with the ability to tag and categorize it for easy retrieval and use. This content can then be assembled into storyboards and published across various channels like web, social, or mobile platforms​​.
  3. Customer Campaigns: This feature enables the creation and management of campaigns for various programs and workflows. It includes targeting specific customers, automating engagement with them, and tracking their responses and progress through different stages of the pipeline. These campaigns can be used for a variety of purposes, such as recruiting advocates, sourcing Customer Advisory Board members, running customer expansion campaigns, and more.

Price

SlapFive does not list specific pricing details on its website. Instead, they encourage booking a demo to discuss your interests and get pricing information during the sales process.

SlapFive Reviews

Read the best SlapFive reviews by verified users here:

Note: review counts as of Jan 10th, 2024.

Frequently Asked Questions

What is SlapFive?

SlapFive is a customer advocacy platform that helps businesses collect and showcase customer testimonials and feedback.

Can SlapFive integrate with other software systems?

Yes, SlapFive integrates with a variety of systems and platforms to enhance customer engagement and content management. Some of the key integrations include: Customer Relationship Management Systems (CRM): SlapFive integrates with CRM systems to synchronize contact and account information, log advocacy activities, update deal details for reporting, and display influence events on CRM records. This ensures updating and tracking of customer interactions within the CRM ecosystem​​. Customer Success Management Systems (CSM): Integration with CSM platforms enables users to nominate customers for advocacy programs, view engagement history and scores, and access health scores and NPS scores from SlapFive. This integration also allows CSM users to prompt customers for voice capture during calls and share SlapFive content for onboarding and adoption purposes​​. AI Meeting Notekeepers: SlapFive works with AI meeting notekeepers to capture key moments during customer calls. These snippets can then be transformed into stories within SlapFive, enhancing the collection of authentic customer experiences and insights​​. Customer Community Platforms: The software integrates with customer community platforms, allowing for the transformation of positive community comments into advocacy program invitations, triggering customer story sharing, and rewarding community engagement actions​​. Sales Portals: Integration with sales portals ensures that relevant customer content in SlapFive is accessible to sales teams, with updates synced between SlapFive and the sales portal for current and accurate content sharing​​. These integrations demonstrate SlapFive's commitment to providing a comprehensive and interconnected system for managing customer marketing and advocacy, leveraging various tools and platforms for optimal efficiency and impact.

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Author

  • Joe Kevens

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews. I'm also the Director of Demand Generation at PartnerStack, the #1 platform purpose-built for partner management and affiliate marketing in B2B SaaS. Before PartnerStack, I worked for other go-to-market B2B SaaS companies: Influitive (Advocate Marketing designed to generate more reviews, references, and referrals), LevelJump (Sales Enablement) (acquired by Salesforce) and Eloqua (Marketing Automation) (acquired by Oracle).

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