PartnerStack

PartnerStack
4.7
Automates and scales B2B SaaS partner programs with a platform for partner management and a network for partner growth. Grow your affiliate, referral, reseller, and distribution partner programs on PartnerStack.
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Last updated: December 1, 2024

What is PartnerStack?

Hey, I’m Joe Kevens, Director of Demand Gen at PartnerStack. Here’s my overview of what I believe makes PartnerStack a top choice for B2B SaaS companies looking to boost their partner programs (and grow revenue).

PartnerStack is not just a tool; think of it more as a platform and a network to manage and grow multiple types of partner programs. PartnerStack has covered everything from recruiting and activating new partners to tracking their performance and dishing out rewards.

Plus, with a network of over 100,000 active partners and a network success team that matches vendors with the highest-value, best-fit partners, PartnerStack can continue fueling the growth of its vendor customers program.

It’s similar to a CRM system, but for managing partnership relationships, and imagine if the CRM provider could also generate new leads for you to work in your system.

That’s PartnerStack in a nutshell.

PartnerStack Demo Video

Who is PartnerStack best suited for?

PartnerStack is built for B2B SaaS companies — and SaaS companies only, really — aiming to scale their partner programs.

Whether you’re looking to beef up your partnerships or have a hefty budget to propel these initiatives, PartnerStack is tailored for you.

The platform and network is crafted to support your expansion, engagement, and management of affiliate, referral, and reseller (co-sell, really) partnerships.

In short:

  • B2B SaaS: Tailored to support software companies in managing and optimizing their partner programs.
  • Existing Partner Program Expansion: Ideal for businesses seeking to enhance and efficiently run their established partner programs.
  • Investment in Partnerships: Suitable for companies with a dedicated budget and resources for running and growing their partner program.

Use Cases

Here’s the scoop on how PartnerStack helps:

  • Affiliates: PartnerStack equips you to recruit top-notch publishers and influencers to boost your brand and drive traffic 
  • Referral Partner Programs: PartnerStack connects you with industry experts who know your audience and can deliver qualified leads.
  • Reseller Partner Programs: Perfect for agencies or vendors looking to sell your software directly to their clients.

How PartnerStack scales partner programs like affiliate partnerships:

  • Partner Recruitment: It’s all about attracting and onboarding new affiliates, resellers, and referral partners through our partner discovery tool, marketplace, and network success teams.
  • Partner Activation: Gets your partners up and running to effectively market and sell.
  • Performance Tracking: Keeps an eye on partner activities to gauge their impact on your sales.
  • Reward Management: Automates the boring stuff, like managing payouts.
  • Program Optimization: Leverages insights and data to continuously refine your program.

Notable Features

What sets PartnerStack apart?

Arguably the biggest differentiator is that PartnerStack is that it’s built to handle partner management across multiple channels — be it affiliate, referral, technology, or reseller programs — all from one intuitive platform.

This means you don’t have to pick one partner type, or be limited to it, because your partner platform’s functionality constrains you to it.

Key features include:

  • Automated Partner Onboarding: Making partner additions a breeze.
  • Customizable Rewards Systems: Tailoring incentives for various partner types and groups.
  • Automating Partner Payouts: Tracking every transaction sourced by partners, calculating their earnings, and handling their payouts, so you don’t have to.
  • Integration Capabilities: Syncing with your existing business tools using flexible Workato integration recipes.

And let’s not forget the PartnerStack network perks:

  • Marketplace Exposure: Boost your visibility in our marketplace with thousands of partners actively generating revenue for software companies.
  • Exclusive Access to Premium Partners: The top-tier, most lucrative partnership opportunities await. Meet high-value partners like Forbes Advisor, TechnologyAdvice, and Neil Patel through the PartnerStack network success team.

Here’s a deeper look at its core features and benefits:

  • Automated Partner Onboarding and Customizable Rewards
    PartnerStack simplifies partner onboarding with automated workflows, allowing new affiliates, resellers, and referral partners to get up and running quickly. Customizable rewards systems allow businesses to tailor incentives across different partner types, ensuring alignment with unique business goals and partner motivations.
  • Unified Partner Management Tools
    PartnerStack’s “Groups” and “Segments” features enable you to manage and differentiate your partner types effortlessly, allowing for custom onboarding experiences, rewards, and communications per group or segment. With this flexibility, businesses can test and launch new partner channels quickly.
  • Performance Tracking and Advanced Reporting
    Full-funnel performance reporting tracks every partner-driven deal from first interaction to final sale, allowing companies to measure partner impact throughout the entire customer journey. Embedded analytics provide insights into revenue trends, partner performance, and program success metrics, all displayed in a user-friendly format.
  • Engagement Features to Drive Partner Success
    Engage partners effectively with tools such as announcements, email automation, and in-app messaging, ensuring partners stay informed and motivated. The PartnerStack platform supports “challenges” and milestone-based rewards, incentivizing partners to achieve specific goals and enhancing overall program engagement.
  • Seamless Integrations and API-Driven Automation
    PartnerStack connects smoothly to popular CRMs like Salesforce, HubSpot, and Pipedrive, and offers payment integrations with Stripe and Chargebee. Custom API endpoints allow businesses to automate every step, from deal registration to CRM data sync, ensuring a highly automated and scalable partner program. PartnerStack leverages Workato for highly configurable integrations with 1,500+ apps.
  • Security and Compliance at the Core
    SOC 2 certification and compliance with GDPR and CCPA demonstrate PartnerStack’s commitment to data security. Additional features like audit logs, fraud detection, and privacy controls provide businesses with confidence that their data—and their partners’ data—is managed securely.
  • Resource Management and Co-Marketing Support
    PartnerStack makes it easy for partners to access co-branded marketing materials, training resources, and FAQs. This not only supports partners in promoting the brand but also keeps them informed and aligned with messaging.
  • Training and Certification to Empower Partners
    Integrated learning management features allow businesses to create certification programs, helping partners achieve up to 5.5x more revenue. Automated training modules advance partners through tiered rewards and roles, enhancing their performance and retention.
  • Marketplace Exposure with Premium Partners
    With a marketplace of over 100,000 active partners, PartnerStack provides unmatched visibility in B2B SaaS. The network generates an average 30% boost in partner-driven revenue to new PartnerStack customers, allowing businesses to connect with high-value partners in the B2B SaaS space.

What truly sets PartnerStack apart is its ability to unify partner management across multiple channels, including affiliate, referral, technology, and reseller programs, all within a single, intuitive platform.

Pros and Cons

Pros:

In my experience, the top 3 capabilities that PartnerStack customers value most tend to be:

  1. one platform that can manage multiple partner programs (affiliate, referral, reseller, agency, tech, etc.)
  2. automate partner payouts
  3. a network of partners in the B2B software space.

Cons:

In my experience, the top capabilities customers tend to want more from PartnerStack are:

  1. reseller functionality
  2. advanced reporting
  3. advanced email functionality

Price

PartnerStack offers a range of pricing plans, starting at $6k, designed to meet the diverse needs of businesses at different stages of growth. Whether you’re a small startup or a large enterprise, PartnerStack has a plan that can scale with your partner programs.

  • Starter: Perfect for small businesses and startups, this plan includes essential features like partner onboarding, deal registration, and revenue tracking. It’s an excellent entry point for those new to partner programs. Note: this is a new tier for PartnerStack, rolled out in 2024. Pricing starts at $6k.
  • Growth: Tailored for growing businesses, this plan offers advanced features such as customizable incentives, referral tracking, and in-depth analytics. It’s ideal for companies looking to expand their partner programs and gain deeper insights.
  • Enterprise: Designed for large businesses and enterprises, this plan provides premium features including dedicated support, customized onboarding, and advanced analytics. It’s the best choice for organizations with complex partner program needs.

Additionally, PartnerStack offers POCs (Proof Of Concept) and free trial periods to select prospects, allowing businesses to explore the platform’s capabilities and see firsthand how it can enhance their partner programs before making a commitment.

Customer Success Stories

PartnerStack has a proven track record of helping B2B software businesses achieve remarkable success with their partner programs.

Here are a few software companies growing their partner programs with PartnerStack:

PandaDoc

  • Use Case: Growing partner-sourced monthly recurring revenue (MRR) on a Partner Relationship Management (PRM) platform to unify its ISV partners, distributors, resellers, agencies and affiliates.
  • Main Result: Achieved a 47% YoY growth in partner-sourced monthly recurring revenue.

Unbounce

  • Use Case: Growth of their mature affiliate and referral partner program.
  • Main Result: Achieved an 18% YoY growth in their partner program with AIM.

Moosend

  • Use Case: Generating revenue from affiliate partnerships.
  • Main Result: Generated 10.6% of ARR from partnerships.

These success stories highlight how PartnerStack can help SaaS businesses of all sizes achieve their partner program goals and drive substantial growth, especially those with some initial traction in their partner program.

PartnerStack Reviews

Read the best PartnerStack reviews by verified users here:

Note: review counts as of November 17th, 2024.

PartnerStack Reviews: User Consensus

Users who have reviewed PartnerStack have generally provided positive feedback for its intuitive interface and robust capabilities in managing multiple partner programs, including affiliate, referral, and reseller channels. Users appreciate the platform’s ability to streamline complex partnership ecosystems, allowing for efficient tracking and rewarding of diverse partner types.

However, some users have noted that the onboarding process can be lengthy, potentially delaying the time to value. Additionally, while PartnerStack offers comprehensive features for affiliate and referral programs, certain users have expressed a desire for more advanced functionalities specifically tailored to reseller program management.

More specifically, here’s what users generally had to say for each of the three main use cases for PartnerStack:

Affiliate Management: PartnerStack is a robust platform for affiliate management, featuring an intuitive interface that simplifies the creation, tracking, and management of affiliate programs. Users praise its reliable tracking capabilities and powerful tools but note that the initial setup can be complex. They suggest more payment options for greater flexibility. They also appreciate the payout automation capabilities.

Partner Relationship Management (PRM): PartnerStack excels in PRM, offering comprehensive solutions for managing business relationships and omnichannel strategies. Users appreciate its ability to streamline onboarding, payouts, and compliance processes, despite occasional frustrations with slow onboarding and customer support response times.

Referral Management: In referral management, PartnerStack stands out with efficient tracking and payment features, enabling businesses to manage and scale referral programs effectively. Although users find the initial implementation challenging, the platform’s clean and professional referral tracking enhance its credibility and usability.

Overall, PartnerStack is recognized as a valuable tool for businesses aiming to enhance their partner program management, with particular strengths in handling multiple partnership types, though there is room for improvement in onboarding efficiency and reseller-specific features.

Note: this is an AI-driven section, with human-in-the-loop oversight (me), to capture the overall user sentiment from user reviews of PartnerStack across the web and based on my first-hand experience working at PartnerStack for almost 5 years.

My Honest PartnerStack Review Based On 5 Years Hands-On Experience

In my 5 years of experience working at PartnerStack, I’ve seen who does and doesn’t succeed with PartnerStack.

In general, the companies that succeed the most with PartnerStack are:

  1. software companies
  2. low-to-mid ACV (low 5 figures annual subscription cost or less)
  3. have an established partner program(s) needing better efficiency and growth.

In contrast, the companies that generally struggle to benefit from PartnerStack are

  1. not software companies
  2. high ACV (mid-5 figures annual subscription cost or more)
  3. no existing partner program (looking to go from 0 to 1.)

 

Common Concerns and Issues

Implementing a partner program can come with its own set of challenges, but PartnerStack is designed to address these common concerns effectively:

  • Managing Multiple Affiliate Programs: PartnerStack’s intuitive platform allows businesses to manage multiple affiliate programs seamlessly. The referral tracking system ensures that all referrals are accurately tracked and attributed.
  • Secure Payment Processing: With PartnerStack’s secure payment processing system, businesses can handle transactions confidently, knowing that all payments are processed securely and efficiently.
  • Customizing Incentives and Rewards: PartnerStack offers customizable rewards systems, enabling businesses to tailor incentives for different partner types and groups. This flexibility helps in rewarding loyal customers and motivating partners.
  • Integration with Existing Software: PartnerStack’s integration capabilities allow it to sync with your existing business tools using Workato API “recipes”. This ensures a smooth transition and enhances the overall efficiency of your partner programs. More specifically, in PartnerStack’s standard package, payments integrations include: Stripe, Chargebee, Chargify, Paddle, and Recurly. You can trigger events when transaction data is sent to PartnerStack through the PartnerStack API.

By providing solutions to these concerns, PartnerStack ensures businesses can focus on growing their partner programs without worrying about operational hurdles. The platform’s user-friendly design and comprehensive features make it an ideal choice for managing and optimizing partner programs.

Security and Compliance

At PartnerStack, security and compliance are top priorities. The platform employs robust measures to ensure that all data and transactions are secure and adhere to industry standards.

  • Regular Security Audits and Penetration Testing: PartnerStack conducts frequent security audits and penetration tests to identify and address potential vulnerabilities.
  • Compliance with Industry Standards: PartnerStack is compliant with major industry standards such as GDPR and CCPA, ensuring that your business meets regulatory requirements.
  • SOC 2 Certified: Trust that your data is safe with PartnerStack. Access PartnerStack’s certification and audit report in all five of the SOC 2 Trust Services Criteria (TSC):
    • Security: Protects data and systems from unauthorized access.
    • Availability: Ensures that systems are operational and accessible as agreed upon.
    • Confidentiality: Protects data that should only be accessible to a specific group of people.
    • Processing Integrity: Ensures that system processing is complete, accurate, timely, and authorized.
    • Privacy: Ensures personal information is collected, used, retained, and disclosed in conformity with the organization’s privacy notice and criteria.

Moreover, PartnerStack’s secure payment processing system allows businesses to handle transactions efficiently and safely, providing peace of mind for both you and your partners.

PartnerStack Integrations

PartnerStack’s integration capabilities are designed to seamlessly connect with your existing business tools, streamlining partner program management through robust API connections and Workato “recipes.” These integrations enhance efficiency by allowing data from your existing tools to sync effortlessly with PartnerStack.

  • Payments Integrations (Standard Package)
    PartnerStack integrates with popular payment systems, enabling accurate tracking of partner transactions:

    • Supported Platforms: Stripe, Chargebee, Chargify, Paddle, Recurly
    • Event Triggers: PartnerStack can trigger events based on referred customer transactions via webhooks.
    • Transactions API: Automate event triggers when transaction data is sent through the PartnerStack API, ensuring accurate tracking.
  • CRM Integrations (Standard Package)
    PartnerStack syncs with major CRM systems, offering real-time data sharing:

    • Salesforce: Syncs partner program data for a comprehensive sales view.
    • HubSpot: Connects partner data directly to HubSpot for streamlined marketing insights.
    • Pipedrive: Allows partner-driven deals to be easily managed within Pipedrive.
    • Zendesk Sell: Enables access to partner data within Zendesk Sell.
  • Custom Integrations (Non-Standard)
    PartnerStack’s custom integration options via Workato support unique workflows:

    • Custom Payment Providers: Syncs data with non-standard payment providers.
    • Additional CRMs and Tools: Designed to support specific business requirements, offering flexibility beyond standard integrations.

PartnerStack's Fraud Monitoring

PartnerStack’s fraud monitoring suite, powered by industry leader Sift, provides comprehensive protection for partner programs, ensuring both security and compliance. Trusted by brands like Twitter, Box, and Yelp, Sift’s fraud detection technology is integrated within PartnerStack to monitor suspicious activity across partner and customer interactions.

Key Features of PartnerStack’s Fraud Monitoring:

  • Real-Time Monitoring Across Multiple Events: PartnerStack continuously monitors activities such as partner onboarding, transactions, and ongoing user behaviors. Key events are flagged for review, including cases where partner IP addresses or device fingerprints indicate suspicious activity or misalignment with reported locations.
  • Advanced Event Tracking: PartnerStack’s system tracks metadata from partner and customer interactions, including email domains, session IPs, and device fingerprints. Any discrepancies, such as a suspicious domain or mismatched IP location, are flagged to prevent potential fraud.
  • Automated Notifications and Security Dashboard: When a potential risk is identified, program managers are notified directly on their dashboard under “Security Monitoring.” This enables quick response to flagged events, such as blocking a flagged partner from cashing out funds or holding their rewards.
  • Dispute Process: If a partner or customer is mistakenly flagged, PartnerStack offers a straightforward dispute process. Program managers can submit disputes for review by the PartnerStack fraud team, who will verify and resolve the case promptly.

User Insights from PartnerStack Reviews: Online user reviews highlight the reliability and effectiveness of PartnerStack’s fraud detection suite in preventing fraudulent activities that could harm their programs. Users appreciate the automatic fraud alerts, which provide peace of mind and ensure that only legitimate transactions proceed. However, some users have noted that legitimate partners occasionally get flagged, suggesting a need for slightly more flexibility or options for whitelisting trusted partners. Despite this, the dispute resolution process is generally regarded as responsive and effective, reinforcing PartnerStack’s commitment to maintaining secure, trustworthy partnerships.

This robust fraud monitoring solution supports businesses in mitigating risks associated with partner transactions and rewards, helping protect their reputation and revenue through advanced fraud prevention.

Frequently Asked Questions

What is PartnerStack?

Simply put, it’s the leading solution for managing and scaling B2B SaaS partnerships, with a robust network of over 100,000 active partners. Think of it as a CRM but for Partners (Hence, Partner Relationship Management (PRM) software). The PartnerStack network helps you recruit the right partners into your program.

What are the key features of PartnerStack?

PartnerStack's solution focuses on five main areas: partner recruitment, activation, performance tracking, reward management, and program optimization. Recruitment: Access thousands of B2B-ready partners through the PartnerStack Marketplace and Partner Discovery tools, which streamline partner applications and approvals. Activation: The Partner Portal houses resources, announcements, and customizable onboarding, while in-app referral widgets and challenges motivate partners to drive sales. Performance Tracking: Track partner impact with detailed reports on leads, deals, and revenue, and ensure transparent deal management with Deal Registration and Lead Sharing features. Reward Management: Automated partner payments and customizable commission triggers save time and secure fair rewards, while built-in fraud protection prevents payout abuse. Optimization: PartnerStack’s LMS and co-marketing tools equip partners with training and brand-compliant materials, and integrations sync data across CRM systems for a holistic view. This suite empowers businesses to attract, enable, and grow high-performing partners seamlessly.

Is PartnerStack suitable for small businesses?

Yes, lots of SMBs use PartnerStack. And with the recent release of a lower-priced entry point, starting at $6k/year, PartnerStack has made it's solution accessible to more SaaS startups and SMBs. Now, PartnerStack has options for businesses of any size, from startups and SMBs to large enterprises. The key for success with PartnerStack is coming into it with a partner program foundation in place so you'll be ready to make the most of the solution. Partnerships success doesn't happen over night, so you need to put the work in up front.

Can PartnerStack integrate with other software and platforms?

Yes, through integrations with tools like Workato, PartnerStack is highly configurable. Thanks to Workato, PartnerStack can integrate with over 1,500 apps, including CRMs like Salesforce, HubSpot, and Pipedrive, and payment platforms like Stripe and Chargebee. Through Workato and custom APIs, PartnerStack enables seamless data syncing, automated workflows, and flexible reward tracking—making it easy to centralize partner data and streamline program management across platforms.

Still have questions? Get in touch

Learn More About PartnerStack

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Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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