LiveChat is a customer service software that enables real-time communication between businesses and their website visitors through a chat widget.
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Published: January 19, 2024
Imagine a world where customer service is not just a task but an experience that boosts your brand and sales.
LiveChat provides a platform that facilitates this by offering a comprehensive customer service solution. It integrates with various applications, allowing for seamless communication across different channels.
With features that include chatbots for automated interactions, easy integration with popular tools, and options to personalize customer support, LiveChat aims to enhance both customer satisfaction and business efficiency.
LiveChat is best suited for businesses of various sizes looking to improve their customer service and engagement. It’s particularly useful for e-commerce platforms, online service providers, and software companies who wish to offer real-time support, increase sales, and enhance customer experience. Its features, like chatbots and integrations with other tools, make it ideal for organizations seeking efficient and personalized customer interaction
Here are some notable features of LiveChat:
LiveChat offers several pricing plans:
Here are several LiveChat customer success stories:
Read the best LiveChat reviews by verified users here:
Note: review counts as of January 13th, 2024.
LiveChat is a customer service software that enables real-time communication between businesses and their website visitors through a chat widget.
Yes, LiveChat can be easily integrated with most websites and content management systems, allowing you to provide chat support directly on your site.
Yes, LiveChat allows customer service agents to handle multiple chats simultaneously, ensuring efficient and prompt support for multiple visitors.
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I'm the Founder and Editor-In-Chief of B2B SaaS Reviews. I'm also the Director of Demand Generation at PartnerStack, the #1 platform purpose-built for partner management and affiliate marketing in B2B SaaS. Before PartnerStack, I worked for other go-to-market B2B SaaS companies: Influitive (Advocate Marketing designed to generate more reviews, references, and referrals), LevelJump (Sales Enablement) (acquired by Salesforce) and Eloqua (Marketing Automation) (acquired by Oracle).