Nextiva is a cloud-based communication platform offering various business communication tools, including VoIP phone systems, video conferencing, team messaging, and more.
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Published: January 19, 2024
Imagine a world where your business communications are easily handled through a single, comprehensive platform.
Nextiva offers a suite of tools that integrate phone systems, productivity features, customer experience management, and analytics, all designed to enhance team collaboration and customer engagement. From call centers to CRM integrations, Nextiva’s solutions cater to a variety of business needs, streamlining communication and customer management processes in a unified, user-friendly interface.
Nextiva is best suited for businesses of various sizes seeking an integrated communication and customer relationship management solution.
Their platform particularly benefits companies requiring advanced phone systems, customer experience management, team collaboration tools, and analytics.
It’s ideal for businesses aiming to enhance customer engagement and streamline internal communication, making it a fit for sectors like customer service, sales, and remote work environments.
Some of Nextiva’s most notable features are:
Nextiva’s pricing for its business communication solutions is divided into three plans:
Nextiva offers four distinct plans for its Contact Center services:
Each plan offers annual billing options for cost savings. The specific features and suitability can vary based on business size and needs.
Please note that software pricing is subject to change. It’s recommended to visit their site for pricing and contact them for more information.
Here are several customer success stories for Nextiva:
Read the best Nextiva reviews by verified users here:
Note: review counts as of Jan 8th, 2024.
Nextiva is a cloud-based communication platform offering various business communication tools, including VoIP phone systems, video conferencing, team messaging, and more.
Nextiva is known for its high reliability, with a 99.999% uptime guarantee, ensuring minimal downtime and uninterrupted business communication.
Nextiva provides a comprehensive set of features, including call routing, auto-attendant, call recording, voicemail-to-email, CRM integration, mobile apps, and more, to enhance business communication and productivity.
Nextiva is praised for its user-friendly interface and straightforward setup process, making it easy for businesses to start quickly and efficiently.
Nextiva is known for its excellent customer support, offering 24/7 assistance via phone, chat, and email. Their highly responsive and knowledgeable support team ensures prompt resolution of any issues or concerns.
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I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.