OpenPhone

OpenPhone
The new kind of business phone. Have your business calls, texts, and contacts in one delightful app.
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Published: January 19, 2024

What is OpenPhone?

Imagine a business phone system that simplifies communication by integrating with your existing devices and platforms.

OpenPhone offers features like shared phone numbers, voicemail transcriptions, and customizable business hours, all while maintaining a clear separation between your personal and work calls. This service is designed to enhance collaboration among team members and improve customer interactions, providing a more flexible and efficient way to manage business communication.

OpenPhone Demo Video

Who is OpenPhone best suited for?

OpenPhone primarily serves small businesses that seek a professional and distinct separation between their personal and work communications.

It offers a convenient solution for small businesses to avoid using personal phone numbers for business purposes, enabling users to manage personal and business calls more effectively on their phones. The service benefits remote workers and teams, allowing for improved communication and collaboration, especially in a remote work environment.

Notable Features

Some of OpenPhone’s most notable features are:

  • Separate Business and Personal Calls: Utilize different numbers on the same device.
  • Voicemail Transcription: Automatic text transcriptions of voicemails.
  • Call Recording: Option to record calls for review.
  • Shared Phone Numbers: Allows team members to use the same number.
  • Customizable Business Hours: Set specific hours for business communications.
  • SMS and MMS Support: Send and receive text and multimedia messages.
  • Integration with CRM and Workflow Tools: Connects with platforms like HubSpot and Zapier.
  • International Calling Capabilities: Enables calls to and from overseas numbers.

 

Price

OpenPhone offers three main pricing plans:

  • Starter Plan ($15/user/month, billed annually): Includes a local or toll-free phone number, calling and messaging to US and Canadian numbers, and voicemail transcripts.
  • Business Plan ($23/user/month, billed annually): Adds group calling, custom ring orders, call transfers, AI call summaries, integrations with HubSpot and Salesforce, phone menus, analytics, and auto call recording.
  • Enterprise Plan: Customized pricing and features, including dedicated account management and priority support.

Additional costs include one-time carrier review and setup fees, monthly messaging fees, and add-ons for extra phone numbers and international calling.

Please note that software pricing is subject to change. It’s recommended to visit their site for pricing and contact them for more information.

Customer Success Stories

Here are a couple of customer success stories for OpenPhone:

 

OpenPhone Reviews

Read the best OpenPhone reviews by verified users here:

Note: review counts as of Jan 8th, 2024.

Learn More About OpenPhone

Want to learn about OpenPhone?
Learn more on their site.

Author

  • Joe Kevens

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews. I'm also the Director of Demand Generation at PartnerStack, the #1 platform purpose-built for partner management and affiliate marketing in B2B SaaS. Before PartnerStack, I worked for other go-to-market B2B SaaS companies: Influitive (Advocate Marketing designed to generate more reviews, references, and referrals), LevelJump (Sales Enablement) (acquired by Salesforce) and Eloqua (Marketing Automation) (acquired by Oracle).

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