What is Social Media Management Software?

Think of social media management software as your 24/7 social media assistant.

It helps you schedule posts, engage with your audience, and analyze performance—all from one dashboard.

Consider it your automated social media engine, quietly running in the background to keep your content flowing and your audience engaged, even when you’re not actively working.

Sprout Social Sprout Social
4.4
See social differently. Get an all-in-one social media management platform for engagement, publishing, analytics, listening, and advocacy.
Later Later
4.5
Level up your social media marketing strategy. Schedule, plan, engage & grow. Plan, analyze, and publish content in advance.
StoryChief StoryChief
4.7
One workspace to manage all your marketing channels. Content planning, social media, SEO, insights, and more. Create and distribute news, blogs, and social media posts across all your channels.
Hootsuite Hootsuite
4.3
Too many brands suck at social. Yours doesn’t have to. Schedule across all your social networks in a few taps.
Sprinklr Sprinklr
4.0
Sprinklr is a unified platform for all customer-facing functions. Collaborate seamlessly for content creation, publishing, customer engagement, research and reporting.

Key features of the best Social Media Management Software

Key features usually include:

  • Scheduling and Publishing: Plan and automate posts across multiple platforms.
  • Analytics and Reporting: Track performance metrics and generate reports.
  • Engagement Tools: Manage comments, messages, and mentions.
  • Content Calendar: Visualize your posting schedule.
  • Team Collaboration: Assign tasks and manage workflows.

Benefits of Social Media Management Software

The main benefits are:

  • Time-Saving: Automate repetitive tasks.
  • Consistency: Maintain a steady posting schedule.
  • Data-Driven Decisions: Use analytics to refine your strategy.
  • Improved Engagement: Respond to your audience promptly.
  • Collaboration: Streamline team efforts.

Who uses Social Media Management Software

Everyone from solo entrepreneurs to social media marketing specialists at large enterprises. Marketing teams, social media managers, and even customer service departments find it invaluable.

Implementation of Social Media Management Software

Implementing it is usually straightforward but can vary. Most platforms offer “onboarding” support and tutorials. Getting the integrations with your social media channels right is critical. It’s like setting up a new smartphone—initial setup takes some time, but once you’re in, it’s smooth sailing.

Comparing Social Media Management Software

  • Sprout Social: Great for analytics and team collaboration.
  • Later: Best for visual planning, especially for Instagram.
  • StoryChief: Excellent for content marketing and multi-channel publishing.
  • Hootsuite: A solid all-rounder with a long-standing reputation.
  • Sprinklr: Enterprise-level with robust features but can be complex.

Pricing: the cost of Social Media Management Software

Prices vary widely:

  • Sprout Social: Starts around $99/month.
  • Later: Free plan available; paid plans start at $12.50/month.
  • StoryChief: Starts at $90/month.
  • Hootsuite: Free plan available; paid plans start at $19/month.
  • Sprinklr: Custom pricing, usually on the higher end for enterprises.

Author

Joe Kevens B2B SaaS Reviews

I’m the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen’s University, with academic exchanges at Copenhagen Business School and Bocconi University.

How would you rate this category overview?
1-Stars
1-Stars
2-Stars
2-Stars
3-Stars
3-Stars
4-Stars
4-Stars
5-Stars
5-Stars
Arrow-up