Ambassador

Ambassador
4.2
The World's #1 Referral Marketing Software. Manage customer referral, influencer, partner, and brand ambassador programs.
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Published: January 19, 2024

What is Ambassador?

Imagine a platform where your happiest customers become your most effective brand evangelists.

Ambassador offers a comprehensive referral marketing solution designed to leverage the trust and loyalty you’ve built with your customers. It empowers businesses to create and manage various campaigns, such as referral, affiliate, and influencer partner programs, all from one centralized platform.

Ambassador Demo Video

Which types of organizations is Ambassador best suited for?

Ambassador’s marketing software is best suited for a range of industries and company sizes:

  • E-commerce and Retail: For online stores looking to increase sales through referrals and affiliate marketing.
  • Education and Training Services: Institutions and online course providers can benefit from referral programs to attract more students.
  • Financial Services: Banks, insurance companies, and fintech startups can use it for customer acquisition and retention.
  • Healthcare and Wellness: Ideal for health-related services seeking to expand their clientele through word-of-mouth.
  • Software and Technology: Suitable for SaaS companies and tech startups aiming to grow their user base.

Use Cases

Ambassador primarily focuses on three use cases:

  1. Referral Marketing: Encourages existing customers to refer new ones, tracking and rewarding their efforts.
  2. Affiliate Marketing: Manages relationships with influencers and other affiliates, tracking performance and automating commissions.
  3. Customer Loyalty Programs: Creates incentive programs for repeat purchases and engagement, enhancing customer retention.

Notable Features

Ambassador offers notable features such as:

  1. Customizable Referral Programs: Tailor-made programs to fit specific business needs.
  2. Affiliate and Influencer Management: Tools for managing and rewarding affiliates.
  3. Customer Loyalty Programs: Incentives for customer retention and repeat purchases.
  4. Integrations: Compatibility with CRM, e-commerce, and other software.
  5. Advanced Tracking and Analytics: Real-time performance monitoring.
  6. Global Reward Capabilities: Supports rewards in various countries and languages.

Additional features include widgets, forms, lifecycle reward triggers, task-based reward triggers, various rewards, communications, VIP extras, integrations, and support services.

Price

Ambassador offers different pricing plans for their referral, affiliate, and loyalty solutions:

  1. Starter Plan: Priced at $250 per month for Referral/Affiliate, and $400 per month for Referral/Affiliate + Loyalty, this plan includes basic features for a custom-branded referral experience.
  2. Pro Plan: Priced at $500 per month for Referral/Affiliate, and $750 per month for Referral/Affiliate + Loyalty this plan offers more custom features and integrations for growing businesses.
  3. Enterprise Plan: This plan provides concierge success support and enterprise-level security with custom pricing.

Each plan varies in features like the number of contacts, campaigns, and reward triggers. The pricing assumes an upfront, annual payment and does not include onboarding or add-on fees.

Please note that software pricing is subject to change. It’s recommended to visit their site for pricing and contact them for more information.

Customer Success Stories

Here are several customer success stories for Ambassador:

  1. Donors Choose:
    • Use Case: Word-of-mouth campaign
    • Result: Scaled one of its biggest drivers of new users
  2. Western Governors University:
    • Use Case:  Student Referrals
    • Result: Recorded over 30,000 referrals over three years​​.

Ambassador Reviews

Read the best Ambassador software reviews by verified users here:

Note: review counts as of January 11th, 2024.

 

Learn More About Ambassador

Want to learn about Ambassador?
Learn more on their site.

Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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