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ReviewTrackers

ReviewTrackers
ReviewTrackers
4.7
Use customer feedback to act today and predict tomorrow. Analyze and manage customer reviews effectively.
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B2B SaaS Reviews reviewers select and review products independently.
We may earn commissions if you buy through affiliate links, which help support our testing.

 

Published: January 19, 2024

What is ReviewTrackers?

Imagine having a tool that allows you to effortlessly track and manage all your online reviews in one place.

With Review Trackers, you can easily monitor and analyze customer feedback from various platforms, saving you time and helping you make data-driven decisions. What if you could stay on top of your online reputation and respond to reviews promptly, enhancing customer satisfaction and loyalty? Think about the possibilities of having a comprehensive review management solution that empowers your business to thrive in the digital age. Review Trackers is here to make it a reality.

ReviewTrackers Demo Video

Who is ReviewTrackers best suited for?

ReviewTrackers is best suited for:

  • Businesses of Various Sizes: From small businesses to large enterprises.
  • Multi-Location Enterprises: Especially beneficial for organizations with numerous locations.
  • Customer Feedback Monitoring: Ideal for those wanting to track feedback across multiple online platforms.
  • Customer Experience Improvement: Useful for businesses aiming to enhance customer service and satisfaction.
  • Local SEO Enhancement: Suitable for entities looking to improve their online presence and search rankings.
  • Competitive Analysis: For businesses that want to gain insights into their market position and competitors.

Use Cases

ReviewTrackers offers six main use cases:

  1. Reputation Management: Monitoring and analyzing reviews to build a strong online reputation.
  2. Local SEO: Strategies to improve online presence and drive revenue.
  3. Customer Experience Analytics: Leveraging customer feedback to improve experiences.
  4. Competitor Analysis: Gaining insights to outperform the competition.
  5. Monitor Social + Reviews: Managing reviews and social media in a unified workflow.
  6. Local Listing Management: Ensuring up-to-date, consistent online listings.

Additionally, there are three add-ons available:

  1. Employer Brand Monitoring: Managing employee feedback to create an engaged workplace.
  2. Software Brand Monitoring: Gaining insights into customer feedback to improve user experiences.
  3. App Store Monitoring: Managing and responding to app store feedback.

Notable Features

ReviewTrackers’ enterprise offering includes:

  • Multi-Location Management: Tools to handle reviews across various business locations.
  • Location-Specific Tools: Specialized resources for location managers.
  • Local SEO Optimization: Strategies to enhance brand visibility online.
  • Review Generation & Tracking: Methods to generate new reviews and monitor existing ones.
  • Automated Response: Technology for personalized, automated review responses.
  • Competitive Analysis: Tools to track and analyze competitors.
  • Technology Integration: Seamless integration with existing business technology.
  • Strategic Consulting: Custom sessions to align the tool with specific brand strategies.

 

Price

The pricing for ReviewTrackers’ services is structured around the number of locations a business wants to monitor, with the principle that the more locations tracked, the lower the cost per location:

  • 1 location: plans starting at $119 per location per month paid annually
  • 10 locations: plans starting at $52 per location per month paid annually
  • 100 locations: plans starting at $33 per location per month paid annually

Visit their website and contact them directly to meet with a product specialist to create a package tailored to your unique business needs.

Customer Success Stories

Here are several customer success stories for Sendspark:

  1. Westland Insurance
    • Use Case: Streamlining operations and overcoming location management challenges.
    • Result: Achieved an average star rating of 4.82, with 92% 5-star ratings and a 95% response rate.
  2. evo
    • Use Case: Enhancing customer experience for an outdoor gear and fashion apparel retailer.
    • Result: Attained an average star rating of 4.6, with 87% 5-star ratings and a 38% faster review response time.
  3. Rural King
    • Use Case: Analyzing customer feedback and enhance store experiences.
    • Result: Gained a better understanding of customer preferences and areas for improvement, improving their brand reputation.

ReviewTrackers Reviews

Read the best ReviewTrackers reviews by verified users here:

Note: review counts as of January 12th, 2024.

Learn More About ReviewTrackers

Want to learn about ReviewTrackers?
Learn more on their site.

Visit ReviewTrackers

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Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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