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Reviews.io

Reviews.io
Reviews.io
4.8
A better review solution. Collect and showcase customer reviews.
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B2B SaaS Reviews reviewers select and review products independently.
We may earn commissions if you buy through affiliate links, which help support our testing.

 

Published: January 19, 2024

What is Reviews.io?

Imagine a platform where every customer review tells a story, vividly depicting your business.

Reviews.io offers just that, providing an uncomplicated yet effective tool for gathering and displaying customer feedback. With an easy-to-use interface, it allows businesses to collect honest reviews directly from their customers. This enhances transparency and builds trust, offering valuable insights into customer satisfaction.

Reviews.io Demo Video

Who is Reviews.io best suited for?

Reviews.io is best suited for:

  • Consumer (B2C) businesses of all sizes, from startups to large enterprises.
  • Companies focused on enhancing their online reputation and customer trust.
  • Businesses looking to collect authentic feedback on their brand and products.
  • Industries ranging from retail and e-commerce to services and hospitality.
  • Companies aiming to improve customer engagement, trust, and sales through reviews.

Notable Features

Reviews.io has three main productss:

  1. Company Reviews: This feature focuses on collecting customer feedback about the company as a whole, providing insights into overall customer satisfaction and company reputation.
  2. Product Reviews: It allows customers to provide feedback on specific products, aiding other consumers in making informed decisions.
  3. Rewards & Loyalty: This product (Influence.io) is designed to increase customer retention and satisfaction by rewarding and engaging customers.

Reviews.io offers several key features for businesses:

  1. Company Reviews: Collects customer feedback about the company.
  2. Product Reviews: Allows customers to review specific products.
  3. Rewards & Loyalty: Incentivizes customer engagement and satisfaction.
  4. Attributes & Surveys: Gathers detailed customer insights.
  5. UGC Galleries: Showcases user-generated content.
  6. AI Assistant & Session Replays: Offers smart customer interaction analysis.
  7. Nuggets & Flow: Streamlines communication and review collection.
  8. Social Banners & Video First: Enhances online presence with dynamic content.
  9. Reputation Manager: Manages and improves online reputation.

Price

Reviews.io offers four pricing plans:

  1. Early Stage: Designed for new brands starting out, priced at $45 USD per month. It includes basic features like Google Rich Snippets and customizable email invites.
  2. Growth: For brands aiming to improve ratings and collect user-generated content, priced at $89 USD per month. It offers features like Google Seller Ratings and advanced collection flows.
  3. Professional: Tailored for brands needing deeper product insights, priced at $159 USD per month. It includes advanced features like AI review tagging and customer surveys.
  4. Enterprise: Aimed at large brands requiring complex controls and customization. This plan offers unlimited invitations and features like custom API endpoints and dedicated support. Pricing is available upon request.

Each plan includes a 14-day free trial and a 90-day money-back guarantee. For more detailed information, please visit the Reviews.io pricing page.

Customer Success Stories

Here are several customer success stories for Reviews.io:

  1. Jimmy Joy
    • Use Case: Engaging and educating a direct-to-consumer audience in the food space.
    • Result: Improved product development and customer conversion by leveraging reviews for product taste and quality.
  2. Concrete Jungle
    • Use Case: Transitioning from manufacturing to eCommerce for a unique concrete jewelry brand.
    • Result: Enhanced online trust and customer experience, with improved conversion rates and effective use of social proof tools.

 

Reviews.io Reviews

Read the best Reviews.io reviews by verified users here:

Note: review counts as of January 12th, 2024.

Learn More About Reviews.io

Want to learn about Reviews.io?
Learn more on their site.

Visit Reviews.io

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Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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