Menu

Reviewflowz

Reviewflowz
Reviewflowz
4.8
Never miss a review again. Streamline online review management with all your reviews, straight to your favourite slack channel.
Learn More

B2B SaaS Reviews reviewers select and review products independently.
We may earn commissions if you buy through affiliate links, which help support our testing.

 

Last updated: October 5, 2024

What is Reviewflowz?

Imagine a tool that simplifies your workflow by aggregating all your online reviews in one convenient location.

Reviewflowz offers just that: an easy-to-use platform where businesses can monitor, manage, and respond to customer feedback from various online sources. With its user-friendly interface, Reviewflowz helps you stay on top of your reviews, ensuring you take advantage of every opportunity to engage with your customers and improve your service based on their feedback.

This solution is ideal for businesses looking to maintain a strong online presence and build customer trust through active review management.

Reviewflowz Demo Video

Who is Reviewflowz best suited for?

Reviewflowz best suits businesses and professionals who actively manage their online reputation and customer feedback.

More specifically:

  • SaaS Companies: Ideal for Software as a Service businesses needing to monitor and respond to online reviews.
  • Small to Medium-Sized Businesses: Beneficial for these businesses to manage their online reputation and customer feedback efficiently.
  • Marketing Agencies: Useful for agencies managing online presence and reputation for multiple clients.
  • Teams Using Collaboration Tools: Integrates with Slack, Microsoft Teams, and email, making it suitable for teams requiring real-time review updates.

Notable Features

Reviewflowz offers a suite of tools designed for monitoring and showcasing reviews and testimonials. Key features include:

  1. Review Monitoring: Integration with Slack, Microsoft Teams, email, and Zapier for real-time review updates. It includes competitor review tracking for market analysis.
  2. Review Showcase: Dynamic widgets for displaying selected testimonials on websites, customizable to fit brand aesthetics.
  3. Competitive Analysis: Access to comprehensive review data, including competitors’, with export options and insights from a GPT-4 powered assistant named Lenny.
  4. Review Generation: Tools for creating review campaigns and balancing rules to guide customers to the most impactful review platforms.

 

Reviewflowz Reviews - Summarized

The consensus around Reviewflowz is overwhelmingly positive. Users praising its ease of use and seamless integration with Slack, making it an efficient tool for managing and centralizing customer reviews. Most users find the setup process smooth, with many highlighting the high responsiveness and helpfulness of the customer support team. The platform is appreciated for its simplicity in aggregating reviews across different sources, making it easy to track feedback and respond quickly.

However, there are minor complaints about the lack of advanced reporting features, and some users mention occasional confusion around trial limitations and flow management. Despite these issues, Reviewflowz consistently scores highly across categories like ease of use, value for money, and customer support, with ratings around 4.8/5.

In short, Reviewflowz delivers a straightforward and efficient review management experience, though larger companies may find the current feature set somewhat limited for some complex edge cases.

Price

Reviewflowz offers four pricing plans:

  • Lite Plan: Priced at $29/month, it includes 3 review sources, 1 Slack, email, or Zapier integration, access and reply to new reviews, watermarked review widgets, and 2 days of email support.
  • Pro Plan (Popular): Priced at $129/month, it offers everything in Lite, plus 10 review sources, multiple notification destinations, Microsoft Teams integration, access to all past reviews, advanced review widgets, review generation campaigns, review analytics, CSV exports, AI chat assistant, and 24/7 chat support.
  • Premium Plan: Priced at $299/month, it includes everything in Pro, along with 20 review sources, webhooks & API access, multilingual review widgets, a competitive analysis module, and G2 rank tracking.
  • Enterprise Plan: Tailored for multi-brand businesses or high-volume requirements, contact Reviewflowz for pricing and a demo.

All plans allow you to track reviews in every country and language, send one-click replies with AI suggestions, and use built-in reporting.

Start with a 14-day free trial—no credit card required.

Customer Success Stories

Here are a few customer successes from Reviewflowz testimonials:

  • Customer 1: Uses Reviewflowz to monitor SaaS reviews in a Slack channel, enabling quick action on bad reviews and influencing daily/weekly CS OKRs.
  • Customer 2: Finds Reviewflowz convenient for review monitoring and appreciates its quick setup for different flows.
  • Customer 3: With Reviewflowz, you can easily set up a Slack bot to help marketing and product teams stay informed about product feedback.

Reviewflowz Reviews

Read the best Reviewflowz reviews by verified users here:

Note: review counts as of Oct 5th, 2024.

My review and experience with Reviewflowz

Based on my experience with Reviewflowz, here’s how I would rate certain areas:

  • Ease of use: 4.6 out of 5. Reviewflowz is a straightforward tool, and its ability to send automated updates to Slack when new reviews are posted makes it easy to monitor multiple review site profiles and share the reviews internally for all at the company to see and learn from.
  • Ease of Doing Business and Customer Support: 4.9 out of 5. Reviewflowz is founder-led by Axel Lavergne, who has the experience and expertise with B2B review generation and management to know how to help those doing it.
  • Features: 4.5 out of 5. Reviewflowz’s review widgets, review API, and review monitoring features deliver value. Given it’s still a relatively new tool, some of its features are still a bit of a work in progress. However, this is also an opportunity for early adopters of the tool, as you can have a real say in what features are built and how they’ll work.
  • Value for money: 4.8 out of 5. Reviewflowz is a unique tool for review management in B2B and offers attractive tiered, usage-based pricing. It offers a 14-day trial with no credit card required.

Learn More About Reviewflowz

Want to learn about Reviewflowz?
Learn more on their site.

Visit Reviewflowz

Alternatives

Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

How would you rate this product summary?
1-Stars
1-Stars
2-Stars
2-Stars
3-Stars
3-Stars
4-Stars
4-Stars
5-Stars
5-Stars
Arrow-up