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Keap

Keap
Keap
Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. Capture, organize, track, and nurture all of your leads to increase sales and revenue.
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Published: January 19, 2024

What is Keap?

Think about Keap as a versatile tool for small businesses, offering an all-in-one sales and marketing automation platform.

It’s designed to help businesses grow by managing customer relationships, automating sales processes, and providing effective marketing solutions. Keap simplifies tasks like lead capture, email and text marketing, and customer management. It also offers personalized automation to save time, a dedicated business line for calls and texts, and expert help for users.

Keap aims to enhance business efficiency, helping users focus on growth while managing their operational needs effectively.

Keap Demo Video

Who is Keap best suited for?

Keap best suits small businesses seeking an all-in-one sales and marketing automation platform.

It’s particularly beneficial for entrepreneurs and small teams who need to manage customer relationships, automate sales processes, and implement effective marketing strategies efficiently. Keap’s user-friendly interface and comprehensive tools, including lead capture, email and text marketing, and personalized automations, make it ideal for those looking to enhance their business efficiency and focus on growth.

Notable Features

Some of Keap’s most notable features are:

  • CRM & Sales Automation: Manages customer relationships and automates sales processes.
  • Email & Text Marketing: Facilitates communication with clients via email and text.
  • Lead Capture & Management: Streamlines the process of capturing and organizing leads.
  • Personalized Automations: Offers custom automation options to enhance efficiency.
  • Dedicated Business Line: Provides a unique phone line for business calls and texts.
  • Appointment Scheduling: Simplifies the process of booking and managing appointments.
  • Invoicing & Payments: Integrates invoicing and payment processing within the platform.
  • Reporting & Analytics: Delivers insights on business performance and customer interactions.

Pros and Cons

Pros of Keap:

  1. All-in-one platform: Keap offers a comprehensive suite of tools for small businesses, including CRM, marketing automation, sales pipeline management, and invoicing.
  2. Automation capabilities: Keap allows users to automate repetitive tasks, such as sending follow-up emails, scheduling appointments, and managing customer data, saving time and improving efficiency.
  3. Customizable workflows: Users can create personalized workflows and automation sequences based on their specific business needs, ensuring a tailored approach to customer interactions.
  4. Lead generation and nurturing: Keap provides tools for capturing leads, tracking their interactions, and nurturing them through targeted marketing campaigns, helping businesses convert prospects into customers.
  5. Integration options: Keap integrates with various third-party applications, such as payment gateways, email marketing platforms, and e-commerce tools, allowing businesses to streamline their operations and data management.

Cons of Keap:

  1. Learning curve: Keap’s extensive features and customization options may require a learning curve for new users, especially those unfamiliar with CRM and marketing automation software.
  2. Limited reporting capabilities: Some users find Keap’s reporting features to be less robust compared to other CRM platforms, making it challenging to gain deep insights into business performance.
  3. User interface: While Keap has made improvements to its user interface, some users still find it less intuitive and visually appealing compared to other CRM platforms.

Price

Keap has three pricing plans:

  1. Pro Plan:
    • Monthly: $159, billed at $1908/year.
    • Features: Includes 1500+ contacts, 2 users, email marketing, CRM, quotes, invoices, payments, landing pages, online sales, text marketing, and a dedicated phone line for U.S. & Canada​​.
  2. Max Plan:
    • Monthly: $229, billed at $2748/year.
    • Features: Includes 2500+ contacts, 3 users, and additional features like advanced lead optimization, enhanced landing pages, sales tools, ecommerce tools, and advanced reporting​​.
  3. Ultimate Plan:
    • Monthly: $279, reduced to $229 in a promotional offer, billed at $2748/year.
    • Features: Designed for larger teams, it includes 2500+ contacts, 3 users, premium CRM, advanced marketing and sales tools, custom user access controls, affiliate management, and advanced reporting​​.

Please note that software pricing is subject to change. It’s recommended to visit their site for pricing and contact them for more information.

Customer Success Stories

Here are several customer success stories for Keap:

  1. Bed and Breakfast Coach: A B&B owner turned coach used Keap to scale their business by 900%.
  2. The Appreciation Company: Utilized Keap to build their dream life and empower their community.
  3. SimpleGrowth: Enabled business owners in the lawn care and home cleaning industries to get their lives back through automation.

Keap Reviews

Read the best Keap reviews by verified users here:

Note: review counts as of Jan 6th, 2024.

Frequently Asked Questions

What is Keap?

Keap is an all-in-one customer relationship management (CRM) software that helps businesses manage their contacts, automate marketing campaigns, and streamline sales processes.

How much does Keap cost?

Keap offers different pricing plans starting from $159 per month, depending on the features and number of users required.

Is Keap suitable for small businesses?

Yes, Keap is designed to cater to the needs of small businesses and offers features that help with lead generation, customer management, and marketing automation.

Can Keap integrate with other software?

Yes, Keap integrates with various popular software and tools such as Gmail, Outlook, QuickBooks, and WordPress, among others.

Does Keap offer a free trial?

Yes, Keap offers a 14-day free trial for users to test out the software and its features before making a purchase decision.

Still have questions? Get in touch

Learn More About Keap

Want to learn about Keap?
Learn more on their site.

Visit Keap

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Author

  • Joe Kevens

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews. I'm also the Director of Demand Generation at PartnerStack, the #1 platform purpose-built for partner management and affiliate marketing in B2B SaaS. Before PartnerStack, I worked for other go-to-market B2B SaaS companies: Influitive (Advocate Marketing designed to generate more reviews, references, and referrals), LevelJump (Sales Enablement) (acquired by Salesforce) and Eloqua (Marketing Automation) (acquired by Oracle).

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