Best Online Survey Software

Key features? Plenty. Most of these tools offer:

• Customizable templates: Start with a template or build from scratch.
• Question types: Multiple choice, open-ended, rating scales—you name it.
• Logic branching: Tailor questions based on previous answers.
• Real-time analytics: Get insights as responses roll in.
• Integration: Sync with other tools like CRM, email marketing, etc.
• Mobile-friendly: Surveys look great on any device.

The main benefits? Easy peasy:

• Efficiency: Save time with quick setup and automated data collection.
• Accuracy: Get precise data directly from your audience.
• Scalability: Reach a small group or thousands with the same effort.
• Actionable insights: Turn raw data into meaningful actions.
• Cost-effective: Often cheaper than traditional methods (like focus groups)

Who uses it? Pretty much everyone:

• Businesses: For customer feedback, market research, employee satisfaction.
• Researchers: Academic studies, social research.
• Event planners: Post-event feedback.
• Non-profits: Community surveys, donor feedback.
• Educators: Student feedback, course evaluations.

Implementing it? It’s like setting up a new app on your phone——intuitive and straightforward.

Most platforms offer drag-and-drop interfaces, so you don’t need to be a tech wizard. Plus, there’s usually plenty of support, from tutorials to customer service.

Just plan your questions, set up your survey, and you’re off to the races.

Comparing them? It’s like comparing apples to apples, but with a few twists:

• Jotform: Great for customization and integrations.
• Typeform: Slick, conversational forms that feel personal.
• SurveyMonkey: The veteran, robust features, and reliability.
• Delighted by Qualtrics: Focused on quick, simple feedback.
• SurveySparrow: Engaging, chat-like surveys.
• Google Forms: Basic but free and easy to use.

Cost? It varies:

• Jotform: Free tier available, paid plans start around $24/month.
• Typeform: Free tier, paid plans start at $25/month.
• SurveyMonkey: Free tier, paid plans start at $25/month.
• Delighted by Qualtrics: Starts at $224/month.
• SurveySparrow: Free tier, paid plans start at $19/month.
• Google Forms: Free with a Google account.

Pick the one that fits your needs and budget, and you’re good to go.

I’ve used several online survey software, including Google Forms, SurveyMonkey, and Typeform.

If you have time, get started with Google Forms and see if it will do the trick. If yes, there’s no need to pay for online survey software. If not, try one of the other options on the market with a free trial.

I think Typeform is great if you prioritize the look and feel of the survey, especially if you want to visualize it in a way that takes it one question at a time, not to overwhelm the user.

I think SurveyMonkey is a safe bet for many, given that it’s one of the leaders in the space. It’s unlikely that it will lack the functionality you need, but you may find that other platforms have templates and characteristics you prefer.

With any online survey software, it doesn’t take much time to set up an account and create a survey to experience firsthand what the UI and UX are like and if it suits you.

Figuring out the reporting capabilities of each online survey software takes a bit more time and effort, so if you’re interested in this area, consider spending more time researching it.