Key features of the best Content Experience Platforms
The core features you’ll find in most content experience platforms include content aggregation and organization, personalization engines, integration capabilities with other marketing tools, robust analytics to track engagement, and interactive content experiences.
It’s all about turning static content into dynamic experiences.
Benefits of Content Experience Platforms
The big wins are enhanced engagement, improved lead nurturing, and more effective content utilization.
By aligning content more closely with the user’s journey and preferences, content experience platforms help drive conversions by making every interaction count.
Essentially, a good Content Experience Platform enables you to turn your content into a series of “micro-conversions”, nudging prospects closer to a sale with every piece they consume.
You’re basically streamlining the path from curiosity to customer.
Who uses Content Experience Platforms
Marketers, sales teams, and customer success managers are the primary users.
Really, anyone in your organization who needs to leverage content to educate, engage, or convert audiences will find value in a content experience platform.
It’s a cross-functional tool that amplifies outreach and engagement efforts, though it’s most often bought, administered, and used by Marketing teams.
Implementation of Content Experience Platforms
Implementing a Content Experience Platform is like going from a pile of books stacked in a room to a modern, well-organized library.
Initially, there’s the integration phase where you integrate it with your existing systems—like your CRM and email platforms. Then comes the customizing phase, tailoring everything to align with your specific needs and content strategy.
The most demanding part is migrating your existing content and getting your strategy dialed in just right.
But once that’s sorted, managing your content becomes like navigating a well-organized, modern library—everything is exactly where it needs to be for easy access and optimal use.
Comparing Content Experience Platforms
In my opinion, Uberflip and PathFactory are quite similar in their focus on personalized content experiences alongside account-based marketing (ABM) specific content experiences. Showpad excels in combining content marketing experiences with sales enablement.
Choosing the right one depends on your specific goals—whether that’s more web personalization, ABM, sales enablement, or some combination of these.
Pricing: the cost of Content Experience Platforms
Costs can vary widely based on features, scale, and support levels.
You might be looking at anything from a couple of thousand dollars per month on up.
Smaller businesses might start with basic plans, while large enterprises might need custom solutions that will run higher due to added features and support.
Always best to get a quote tailored to your needs and negotiate based on the value it brings to your specific scenarios.