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Learn more about reviews in today's business software buying process.  

 

July 21, 2023

Trustworthy Reviews and Buyer Decisioning – With Vinay Bhagat

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The sixteenth interview is with Vinay Bhagat, Founder and CEO of… Continue Reading

Online review management software
June 23, 2023

10 Best Online Review Management Software

You might have the best product in the world, but if there’s no one to vouch for it you could be leaving money on the table. Today’s consumers are savvy and actively seek out reviews… Continue Reading

June 9, 2023

19 Benefits of Online Reviews for Businesses (Sellers)

As a seller, there are many benefits of online reviews for your business. Having ratings and customer feedback showcased on review sites, your website, and sales and marketing materials can boost buyer trust in your… Continue Reading

June 2, 2023

Customer Communities, Advocacy & Reviews – With Mary Green

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The fifteenth interview is with Mary Green, Leader of the CMAweekly… Continue Reading

How Discoverable is your brand
May 21, 2023

86% of Software Buyers Use Peer Review Sites to Make a Purchase. How Discoverable is Your Brand?

Directories, also known as review sites, are an important source of information for buyers.In fact, 86% of software buyers use peer review sites when buying software.However, when it comes to growth marketing, directories can often be a marketer’s… Continue Reading

May 13, 2023

8 Best Review Sites for B2B Services Companies

For B2B service providers, review sites offer invaluable social proof. When you're leading the buying team, sites with reliable vendor reviews tell you which companies to partner with and which to avoid.So which review sites… Continue Reading

April 26, 2023

5 Best App Marketplace Software Vendors

You might already have your product or service listed in an app marketplace like the Salesforce AppExchange, Shopify App Store, or Google Workspace Marketplace.And as you know, adding your offering to these best-in-class app marketplaces… Continue Reading

April 25, 2023

Hyperscaler Cloud Marketplaces: AWS, GCP, and Azure

Trying to target a pool of B2B buyers with huge budgets and pre-committed cloud spend?Good news: we’ve found them. They’re using hyperscaler marketplaces like AWS, GCP, and Azure.Hyperscaler cloud marketplaces are a gold mine for… Continue Reading

April 14, 2023

How to Respond to Reviews

In B2B SaaS, few companies respond to reviews. According to a survey by G2, 86% of B2B software buyers make their buying decision based on user reviews on third-party platforms. B2B software vendors have learned that getting reviews… Continue Reading

April 3, 2023

How to get reviews in B2B SaaS: 8 proven examples

B2B buyers across the board reference checking review sites as their first step after identifying a need for making purchase decisions. In fact, nearly 3 in 4 SaaS buyers use social proof when evaluating software to buy… Continue Reading

March 19, 2023

10 Best Software Review Sites [2024]

As a software vendor, you need to know where your buyers go to read reviews on your software. And as a software buyer, you need to know where to turn for software reviews. This post… Continue Reading

Views on Reviews - Leslie Barrett
March 15, 2023

Reviews and How to Measure the ROI of Customer Marketing & Advocacy – With Leslie Barrett

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The fourteenth interview is with Leslie Barrett, Director of Customer Marketing… Continue Reading

Views on Reviews - Andrew Sevillia
March 2, 2023

Customer Reviews & References – Words of Wisdom by Andrew Sevillia

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The thirteenth interview is with Andrew Sevillia, an Advisory Board Member… Continue Reading

Views on Reviews - Natalie Marcotullio
February 20, 2023

How Interactive Demos Improve Review Site Product Profile Pages – With Natalie Marcotullio

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The twelfth interview is with Natalie Marcotullio, Head of Growth and… Continue Reading

How to Combine Testimonials, Case Studies and Reviews to Create Powerful Social Proof
February 15, 2023

How to Combine Testimonials, Case Studies and Reviews to Create Powerful Social Proof

Marketers have bombarded potential buyers with messaging for a very long time. What’s changed in recent times is that buyers have more access to the trusted voice of their peers. In B2B SaaS, the rise… Continue Reading

Views on Reviews - Alison Bukowski
December 19, 2022

How to Demystify Online Customer Reviews – With Alison Bukowski

Views on Reviews is a series of interviews with B2B SaaS professionals who provide a real-world perspective on what it’s like working on reviews. The eleventh interview is with Alison Bukowski, Senior Director, Customer &… Continue Reading

Views on Reviews - 10 Takeaways from 10 Interviews
December 8, 2022

10 Top Review Tips from B2B SaaS Pros

I've had the chance to have ten Views on Reviews interviews. B2B SaaS practitioners in Customer Marketing, Customer Success, Demand Gen, Community, and the C-Suite have shared their thoughts and recommendations on the matter of reviews.… Continue Reading

December 5, 2022

How To Leverage Online Reviews In B2B Marketing and Sales

After generating online reviews, here comes the fun part: how do you leverage online reviews in your B2B marketing and sales? This post is a how-to guide on reviews for vendors in B2B SaaS with… Continue Reading

October 31, 2022

How Community and Reviews Go Hand in Hand – Scott K. Wilder

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it’s like working on reviews. My tenth interview is with Scott K. Wilder, VP:… Continue Reading

October 26, 2022

Best App Marketplaces in B2B SaaS: 5 Top Examples

B2B SaaS buyers are increasingly turning to app marketplaces. As vendors set up app marketplaces to meet this demand, roughly 30% use reviews as social proof on app marketplace listings to encourage more app installs.… Continue Reading

October 15, 2022

The Ultimate Guide to B2B App Marketplaces & Reviews

B2B SaaS buyers are increasingly turning to app marketplaces. As vendors set up app marketplaces to meet this demand, roughly 30% use reviews as social proof on app marketplace listings to encourage more app installs.… Continue Reading

September 23, 2022

How to Spark a Conversation on Reviews – With Nick Bennett

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it’s like working on reviews. My ninth interview is with Nick Bennett, Director of… Continue Reading

September 8, 2022

How a B2B SaaS Growth Strategist Views Reviews – With Dev Basu

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it’s like working on reviews. My eighth interview is with Dev Basu, CEO of… Continue Reading

September 2, 2022

G2 Integrations: Chili Piper

G2 is working with partners on integrations to extend the functionality of its marketplace to help buyers find and buy the right software. The latest integration is with Chili Piper to optimize G2 product profiles… Continue Reading

G2 Best Software Review Sites
August 28, 2022

Best Software Review Sites – G2.com

G2.com is the “world’s largest and most trusted tech marketplace where people can discover, review, and manage software.” It is arguably the most popular business software review site, with over 1.8 million user reviews on… Continue Reading

August 19, 2022

4 Takeaways from SaaStr 2021 on B2B Buying and Reviews

SaaStr Annual is one of the biggest events in SaaS. Over 10,000 Cloud and SaaS Founders, VCs, and Execs meet for 3 days to participate in 100s of workshops and 1000s of Mentoring sessions— “all… Continue Reading

August 13, 2022

How Demand Gen Views User Reviews – With Tara Robertson

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My seventh interview is with Tara Robertson, Senior Manager,… Continue Reading

July 26, 2022

How Reachdesk Reviews Led To A Spot On G2’s Top 100 Fastest Growing Products – With Anna Nørager Deigaard

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My sixth interview is with Anna Nørager Deigaard, Senior… Continue Reading

July 6, 2022

How to Use Video Testimonials and User Reviews in SaaS – With Sam Shepler

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My fifth interview is with Sam Shepler, Founder and… Continue Reading

June 27, 2022

How a Customer Storyteller for Advocacy Marketers Sees Reviews – With Dan Kalmar

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My fourth interview is with Dan Kalmar, Managing Director… Continue Reading

June 20, 2022

How to Get Reviews in a Customer Advocacy Program – With Bianca Del Vecchio

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My third interview is with Bianca Del Vecchio, Customer… Continue Reading

June 8, 2022

How to Generate over 250 New Reviews in 3 Days – With Melody Leatherbury

Views on Reviews is a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My second interview is with Melody Leatherbury, Customer Marketing… Continue Reading

June 2, 2022

How Customer Success Views Reviews – With Leona Leong

Welcome to Views on Reviews, a new series of interviews with B2B SaaS professionals who will provide a real-world perspective on what it's like working on reviews. My first interview is with Leona Leong, VP… Continue Reading

May 26, 2022

Why Software Reviews Matter In B2B SaaS [2023]

There continues to be a transformative shift in how B2B software purchase decisions are made. As the number of B2B software products continues to rise rapidly, so has the information on these products. While today’s… Continue Reading

April 26, 2022

30 Best Software Review Request Templates: A Round-Up

Practically every B2B SaaS company asks for reviews. That means you need to write a review request message to your users. Rather than start from scratch, leverage the templates referenced in this post and tailor… Continue Reading

April 18, 2022

5 Takeaways from the 2021 Forrester B2B Summit [2022]

The annual Forrester B2B Summit is a popular conference for senior B2B professionals at medium-sized businesses and enterprises, many of which are in software. Research-rich presentations by Forrester analysts attract many decision-makers who take what… Continue Reading

March 27, 2022

How to Make B2B Affiliate Partner Program Pages That Convert

B2B SaaS companies are increasingly investing in affiliate marketing partner programs. In this post, we’ll go through examples of the vendor pages that promote their own affiliate programs, and show how reviews could be woven… Continue Reading

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