Remitly

Remitly
Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
Learn More

B2B SaaS Reviews reviewers select and review products independently.
We may earn commissions if you buy through affiliate links, which help support our testing.

 

Published: November 20, 2024

What is Remitly?

Imagine a world where sending money to your loved ones abroad is as simple as sending a text message. Remitly makes this possible by offering a fast, secure, and affordable way to transfer funds internationally. With a user-friendly app and transparent exchange rates, Remitly ensures that your hard-earned money reaches its destination quickly and safely. Whether you’re supporting family, paying for education, or handling emergencies, Remitly is your trusted partner in bridging the distance. Experience the ease and peace of mind that comes with using Remitly for all your international money transfer needs.

Remitly Demo Video

Which types of organizations is Remitly best suited for?

1. Financial Services Companies: Remitly is a digital remittance service, making it highly suitable for financial services companies that focus on money transfers, payments, and financial technology.

2. International Non-Governmental Organizations (NGOs): NGOs that operate internationally and need to transfer funds across borders efficiently and securely can benefit from using Remitly.

3. E-commerce Platforms: E-commerce businesses that cater to international customers and need to handle cross-border payments can leverage Remitly for smooth and cost-effective transactions.

Which job functions is Remitly best suited for?

Remitly is a financial services company that specializes in international money transfers. The top three job functions best suited for Remitly are:

1. Software Engineering/Development: Building and maintaining the platform that enables secure and efficient money transfers.
2. Customer Support: Assisting customers with their transactions, addressing issues, and ensuring a positive user experience.
3. Compliance and Risk Management: Ensuring that all transactions comply with international financial regulations and managing risks associated with money transfers.

Who is Remitly best suited for?

1. Financial Services Companies: Remitly is a digital remittance service, making it highly suitable for financial services companies that focus on money transfers, payments, and financial technology.

2. International Non-Governmental Organizations (NGOs): NGOs that operate internationally and need to transfer funds across borders efficiently and securely can benefit from using Remitly.

3. E-commerce Platforms: E-commerce businesses that cater to international customers and need to handle cross-border payments can leverage Remitly for smooth and cost-effective transactions.

Remitly is a financial services company that specializes in international money transfers. The top three job functions best suited for Remitly are:

1. Software Engineering/Development: Building and maintaining the platform that enables secure and efficient money transfers.
2. Customer Support: Assisting customers with their transactions, addressing issues, and ensuring a positive user experience.
3. Compliance and Risk Management: Ensuring that all transactions comply with international financial regulations and managing risks associated with money transfers.

Notable Features

Remitly is a digital financial services company that specializes in international money transfers. Here are the top 3 notable features of Remitly:

1. Speed and Flexibility:
– Express and Economy Options: Remitly offers two main transfer options: Express and Economy. The Express option allows for rapid transfers, often within minutes, but may come with higher fees. The Economy option, on the other hand, is more cost-effective but takes longer, typically 3-5 business days.
– Multiple Delivery Methods: Remitly provides various ways for recipients to receive money, including bank deposits, cash pickups, mobile wallets, and home delivery in certain regions.

2. Competitive Exchange Rates and Low Fees:
– Transparent Pricing: Remitly is known for its transparent fee structure, with no hidden charges. Users can see the exact fees and exchange rates before completing a transaction.
– Promotional Rates for New Users: Often, Remitly offers promotional rates for first-time users, making it an attractive option for those new to the service.

3. Security and Reliability:
– Regulatory Compliance: Remitly is regulated by financial authorities in multiple countries, ensuring that it adheres to strict security and compliance standards.
– Encryption and Fraud Prevention: The platform uses advanced encryption and fraud detection technologies to protect users’ personal and financial information, providing peace of mind for both senders and recipients.

These features make Remitly a popular choice for individuals looking to send money internationally in a secure, fast, and cost-effective manner.

Remitly Reviews - Summarized

1. Ease of Use and Convenience: Many users appreciate Remitly for its user-friendly interface and straightforward process for sending money internationally. The app and website are often highlighted for their intuitive design, making it easy for even non-tech-savvy individuals to navigate.

2. Speed of Transactions: A significant number of reviews commend Remitly for its fast transaction times. Users frequently mention that their money reaches the recipient quickly, often within the promised time frame, which is a crucial factor for those needing to send funds urgently.

3. Competitive Exchange Rates and Fees: Users generally find Remitly’s exchange rates and fees to be competitive compared to other money transfer services. However, some reviews indicate that while the rates are good, they can vary depending on the transfer speed chosen (e.g., express vs. economy).

4. Customer Service: Feedback on customer service is mixed. While some users report positive experiences with responsive and helpful support staff, others have encountered issues with delayed responses or unsatisfactory resolutions to their problems. This inconsistency suggests that customer service quality may vary.

5. Security and Reliability: Many users feel confident in the security and reliability of Remitly’s services. Positive reviews often mention the peace of mind that comes with using a trusted platform for international money transfers. However, a few negative reviews highlight occasional technical glitches or issues with transaction tracking, which can cause concern for some users.

Pros and Cons

Remitly is a digital remittance service that allows people to send money internationally. Here are the top 5 pros and cons of using Remitly:

Pros:
1. User-Friendly Interface:
– Remitly offers a straightforward and easy-to-navigate platform, making it simple for users to send money quickly and efficiently.

2. Competitive Exchange Rates:
– Remitly often provides competitive exchange rates compared to traditional banks, which can result in more money being received by the recipient.

3. Multiple Delivery Options:
– The service offers various delivery methods, including bank deposits, cash pickups, and mobile wallets, providing flexibility to both senders and recipients.

4. Speed of Transfer:
– Remitly offers different transfer speeds, including an express option that allows for near-instant transfers, which is beneficial for urgent transactions.

5. Global Reach:
– Remitly supports transfers to a wide range of countries, making it a versatile option for sending money to various parts of the world.

Cons:
1. Fees:
– While Remitly offers competitive rates, the fees can vary depending on the transfer speed and destination, which might make it more expensive than some other services for certain transactions.

2. Transfer Limits:
– There are limits on how much money can be sent, especially for new users or those who haven’t provided additional verification, which can be restrictive for larger transfers.

3. Exchange Rate Markup:
– Although the exchange rates are competitive, they may still include a markup compared to the mid-market rate, which means the recipient might receive slightly less money.

4. Availability:
– While Remitly has a broad reach, it may not be available in all countries or regions, limiting its usability for some users.

5. Customer Support:
– Some users have reported issues with customer support, including long wait times and difficulty resolving problems, which can be frustrating if issues arise during a transaction.

These pros and cons can help you weigh the benefits and drawbacks of using Remitly for your international money transfer needs.

Price

Remitly is a digital remittance service that allows users to send money internationally. The cost of using Remitly can vary based on several factors, including the destination country, the amount being sent, the payment method, and the speed of the transfer. Here are some general details about Remitly’s pricing packages:

1. Economy Transfer:
– Fees: Typically lower fees compared to express transfers.
– Transfer Speed: Usually takes 3-5 business days.
– Exchange Rates: May offer a more favorable exchange rate compared to express transfers.

2. Express Transfer:
– Fees: Higher fees due to the faster service.
– Transfer Speed: Usually within minutes to a few hours.
– Exchange Rates: May have a slightly less favorable exchange rate compared to economy transfers.

3. Payment Methods:
– Bank Account: Often has lower fees but may take longer to process.
– Debit/Credit Card: Higher fees but faster processing times.

4. Promotions and Discounts:
– Remitly often offers promotions for first-time users, such as fee waivers or better exchange rates.

5. Destination-Specific Pricing:
– The fees and exchange rates can vary significantly depending on the destination country. Some countries may have higher fees due to regulatory or operational costs.

To get the most accurate and up-to-date information on Remitly’s pricing, it’s best to visit their official website or use their mobile app. They usually provide a fee calculator that allows you to input the amount you want to send and the destination to see the exact fees and exchange rates applicable to your transaction.

What do you need to succeed with Remitly

To succeed as a customer of Remitly, a digital remittance service that allows you to send money internationally, you should focus on the following top 5 things:

1. Accurate Information: Ensure that you have the correct recipient details, including their full name, address, and bank account information (if applicable). Mistakes in these details can lead to delays or failed transactions.

2. Understanding Fees and Exchange Rates: Familiarize yourself with Remitly’s fee structure and exchange rates. Different transfer speeds (Express vs. Economy) come with different fees and rates. Knowing these can help you choose the most cost-effective option for your needs.

3. Verification Documents: Be prepared to provide identification and other verification documents as required by Remitly. This is especially important for larger transactions, as regulatory requirements may necessitate additional verification.

4. Internet Access and Device: Ensure you have reliable internet access and a compatible device (smartphone, tablet, or computer) to use Remitly’s services. The Remitly app and website are the primary platforms for initiating and tracking transfers.

5. Customer Support Awareness: Know how to contact Remitly’s customer support in case you encounter any issues. Familiarize yourself with their support options, such as live chat, email, or phone support, to quickly resolve any problems that may arise.

By focusing on these key areas, you can enhance your experience and success as a Remitly customer.

Frequently Asked Questions

Sure, here are the top 5 frequently asked questions (FAQs) buyers have about Remitly based on online sentiment from multiple sources, along with one-liner answers to each:

How long does it take for a transfer to be completed?

Transfers can take anywhere from minutes to a few business days, depending on the destination and payment method.

What are the fees associated with using Remitly?

Fees vary based on the transfer speed, destination, and payment method, but they are generally competitive.

Is Remitly safe and secure to use?

Yes, Remitly uses advanced encryption and security protocols to protect your transactions and personal information.

What countries can I send money to using Remitly?

Remitly supports transfers to over 50 countries worldwide.

How can I track my transfer with Remitly?

You can track your transfer in real-time through the Remitly app or website using your transaction number.

Still have questions? Get in touch

Learn More About Remitly

Want to learn about Remitly?
Learn more on their site.

Alternatives

Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

How would you rate this product summary?
1-Stars
1-Stars
2-Stars
2-Stars
3-Stars
3-Stars
4-Stars
4-Stars
5-Stars
5-Stars
Arrow-up