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Zapier

Zapier
Zapier
4.6
Get your software working together, automatically. Automate workflows by connecting apps.
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Published: January 19, 2024

What is Zapier?

Imagine a platform where you can connect over 6,000 different apps to create automated workflows tailored to your specific business needs, without needing any coding skills.

Zapier offers this capability, enabling users to build custom workflows that integrate various applications, streamlining tasks and enhancing productivity. Whether it’s for lead management, sales, marketing, customer support, or data management, Zapier provides solutions for various use cases, teams, and company sizes, making it easier to manage and action your data efficiently.

Zapier Demo Video

Who is Zapier best suited for?

Zapier is best suited for individuals and businesses seeking to automate tasks across different applications without requiring extensive technical skills.

It’s particularly beneficial for small to medium-sized businesses, freelancers, and teams within larger organizations that need to integrate and automate workflows between various online tools. By connecting over 6,000 apps, Zapier simplifies processes like data transfer, communication, and project management, making it ideal for those looking to improve efficiency and productivity in their digital tasks.

Use Cases

The main use cases for Zapier are:

  • Lead Management: Automating lead tracking and management across multiple platforms.
  • Sales Pipeline: Streamlining sales processes by integrating CRM and other sales tools.
  • Marketing Campaigns: Enhancing marketing efforts through automated workflows across marketing platforms.
  • Customer Support: Automating customer support ticket creation and follow-up tasks.
  • Data Management: Simplifying the process of collecting, organizing, and managing data from various sources.
  • Project Management: Integrating project management tools for streamlined task tracking and collaboration.
  • Tickets and Incidents: Automating the management and resolution of tickets and incidents in IT and customer support.

Notable Features

Here are some notable features of Zapier:

  • Integration of Over 6,000 Apps: Connects a wide range of applications for automation.
  • Custom Workflows: Enables creation of tailored workflows to suit specific needs.
  • No Coding Required: User-friendly interface for easy automation setup.
  • Multi-Step Zaps: Allows creation of complex workflows with multiple steps.
  • Data Transfer Automation: Simplifies the process of moving data between apps.
  • Trigger and Action System: Automates tasks based on specific triggers in connected apps.
  • Templates for Common Tasks: Provides ready-to-use templates for popular workflows.

Price

Zapier offers several pricing tiers:

  1. Free: For basic automation needs, $0, free forever. 
  2. Starter: For simple, multi-step automation needs, $19.99/month, billed annually.
  3. Professional: For full power of Zapier’s automation platform, $49/month, billed annually.
  4. Team: For teams building and collaborating on automation across the organization, $69/month, billed annually.
  5. Company: For organizations wanting automation with robust security features and oversight capabilities. Contact sales for pricing. 

Please note that software pricing is subject to change. It’s recommended to visit their site for pricing and contact them for more information.

Customer Success Stories

Here are several customer success stories for Zapier:

  1. Lasagna Love:
    • Use Case: Automating volunteer onboarding process.
    • Result: Saved over 200+ hours in seven months; grew from 70 to 35,000 volunteers.
  2. Zendesk Executive (Adam O’Donnell, VC and Startup Partnerships at Zendesk):
    • Use Case: Automating steps to record, publish, and promote a podcast.
    • Result: Saved five-plus hours per week; secured well-known guests; increased social media engagement.
  3. Poka:
    • Use Case: Automating workflows for SOC 2 compliance.
    • Result: Saved 3-5 hours of work per week for an employee; streamlined security and training processes.

 

Zapier Reviews

Read the best Zapier reviews by verified users here:

Note: review counts as of January 14th, 2024.

Frequently Asked Questions

What is Zapier and how does it work?

Zapier is a web-based automation tool that connects different apps and services to automate tasks and workflows without any coding.

Is Zapier easy to use for non-technical users?

Yes, Zapier is designed to be user-friendly and requires no coding knowledge, making it accessible for non-technical users.

Can Zapier integrate with my favorite apps?

Zapier supports integration with over 6,000 popular apps, including Gmail, Slack, Salesforce, and more, ensuring compatibility with a wide range of applications.

How much does Zapier cost?

Zapier offers different pricing plans, including a free plan with limited features and paid plans starting at $20 per month, depending on the desired functionality and usage requirements.

Is Zapier secure and reliable?

Yes, Zapier takes security seriously and uses industry-standard encryption and security measures to protect user data. It also has a reliable infrastructure to ensure smooth and uninterrupted automation processes.

Still have questions? Get in touch

Learn More About Zapier

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Learn more on their site.

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Author

  • Joe Kevens B2B SaaS Reviews

    I'm the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen's University, with academic exchanges at Copenhagen Business School and Bocconi University.

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