What is Customer Testimonial Video Solutions?

Customer Testimonial Video Solutions provide a medium for your best salespeople—your customers—to tell their success stories with your solution. It’s like digital word-of-mouth on steroids.

Think of them as tools that help you capture, edit, and share customer testimonials in video format. They make it super easy to turn happy customers into your best salespeople.

Testimonial Hero Testimonial Hero
4.9
We help B2B revenue teams close deals 40% faster with done-for-you strategic video testimonials and written content that close trust gaps between you and your audiences. for your entire funnel. Create video testimonials remotely or on-site with TestimonialHero handling the filming & editing for you.
Testimonial.to Testimonial.to
We provide the easiest way to collect and display testimonials. Collect, curate & share authentic customer stories in the form of testimonials. Ideal for startups, agencies, and course creators.
Laudable Laudable
5.0
Find customer proof and advocates hiding in your call recordings and use them to grow (YC S21). Scale customer testimonial videos by making 8 or more interviews per year in an annual SaaS subscription.
VideoAsk by Typeform VideoAsk by Typeform
4.7
New from Typeform: VideoAsk helps businesses have meaningful interactions by embracing the proximity of video. Create interactive video surveys and polls from any device. Easily capture customer feedback and collect valuable data.
ShoutOut ShoutOut
ShoutOut is an automated video creation and distribution platform. Send out a link to capture authentic video content, text and photos from your advocates.
Vouch Vouch
Cut through the noise with video. Capture video testimonials using a browser-based recorder, edit, and integrate them into your workflows in Slack, Drive and other places.

Key features of the best Customer Testimonial Video Solutions

Key features? Most of these tools offer:

  • Easy video recording and uploading — some fully self-serve others partly human-guided
  • Customizable templates
  • Editing tools
  • Integration with CRM and marketing platforms
  • Customizable branding
  • Production tracking
  • Analytics to track performance

Benefits of Customer Testimonial Video Solutions

The main benefits? Picture this: authentic, engaging content that builds trust and drives conversions. These tools help you showcase real customer experiences, which can be a game-changer for your brand credibility. Plus, they’re a breeze to share across social media and your website.

Who uses Customer Testimonial Video Solutions

Who’s in the driver’s seat? Typically, marketing teams, but it’s some cases, sales leadership.

It’s mainly used by marketers, sales professionals, and customer success managers.

Basically, anyone who wants to leverage customer stories to boost their brand and close deals faster.

Implementation of Customer Testimonial Video Solutions

Implementing it? It’s a relatively plug-and-play experience.

Most of these solutions are designed to remove the burden of video production from you.

Also making a video customer testimonial isn’t exactly rocket science; it’s generally a pretty easy process. But there are a lot of details such as scheduling getting the right technical set up with the phone or camera and lighting, etc.

These these tools can help remove a lot of the tedious work involved with making these videos and also help you scale up the amount of customer testimonials that you’re able to produce

Plus, most offer great customer support to help you along the way.

Comparing Customer Testimonial Video Solutions

Comparing them is like comparing apples to apples, but with a few oranges thrown in.

Testimonial Hero and Laudable are very similar and focused on providing easy video creation remotely.

Testimonial.to ShoutOut are good for quick, user-generated content.

And VideoAsk by Typeform is super interactive.

It really depends on your specific needs, preferences and budget.

Pricing: the cost of Customer Testimonial Video Solutions

Cost? You’re looking at a range here. Basic plans can start as low as $20-$50 per month, but for more advanced features, you might be shelling out more than $1000 per month. To make a one-off video customer testimonial video with one of these providers is typically around $3,000, and there’s often value in quantity discounts. Custom enterprise solutions? That’s a “call us for a quote” situation.

My experience with Customer Testimonial Video Solutions

I’ve been a happy customer of TestimonialHero for years. In my opinion, they provide a great service to make professional customer testimonial videos with little effort needed by you the vendor or your customer.

Author

Joe Kevens B2B SaaS Reviews

I’m the Founder and Editor-In-Chief of B2B SaaS Reviews and the Director of Demand Generation at PartnerStack, the leading platform for partner management and affiliate marketing in B2B SaaS. My experience spans several notable B2B SaaS companies, including Influitive (Advocate Marketing), LevelJump (Sales Enablement, acquired by Salesforce), and Eloqua (Marketing Automation, acquired by Oracle). I hold a Bachelor of Commerce in Marketing Management from Toronto Metropolitan University and a Master of International Business from Queen’s University, with academic exchanges at Copenhagen Business School and Bocconi University.

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